Petra Ellis is the lady who has been helping me with my rental. She has been absolutely AMAZING! If I've had any questions or concerns she's been quick and ready to answer them. She's helped me find the best rates to fit my needs. She's polite and I have enjoyed this experience. I highly recommend enterprise and especially working with Ms. Petra Ellis.
I have bought 2 vehicles from Cabot Auto Plex in Cabot, AR. Everyone was very helpful and accommodating every time. When I purchased my 3rd car it was not so good. My husband and I are actually very mad at them for the issues we were having with no help or guidance from the company. 1) My vehicle was overheating the day we purchased it. The company at their expense had the radiator flushed and I have not had trouble with it overheating since then.2) My vehicle was leaking oil for the first week I had it but I could not figure out why. Everyday I called the company and stated the issue and they did not offer to have it looked at. They just stated it was strange. I had a mechanic look at the issue. It was because the oil was over filled. Thank god it did not do damage.3) My car would not start. My husband nor I could get the key to turn. The company kept putting me off for almost a week. AT MY EXPENSE I had to call a tow truck because my son and I were stranded. I had to have it towed to a mechanic and fixed. The key cylinder, ignition and lock for the cars alarm system was seized. All of it had to be drilled, ordered, programed and installed. I WAS NOT EVEN ABLE TO MAKE THE FIRST MONTHS PAYMENT AND ALL OF THIS HAPPENED!! The company just said it was odd and strange. I received a factory key and a 2nd hand programed key when I purchased the vehicle. Both keys worked in the vehicle. When I asked the company about the keys they stated to me that that is the way they purchased the vehicle.4) After making my 1st months payment we have had to have the car looked over extremely well for over an hour with a code machine checking everything on the car. That had to come out of OUR POCKETS.The company has not reimbursed me for anything I have had asked them to reimburse me for nor have they offered to take money off of my car note. I have spent over $500 on this car before I my the 1st payment. I will never go back nor send anyone to them.
I have had to rent there twice, once for work and once for an accident. Both times they failed to have my reserved vehicle and I had to go to another location. The guy who works there made it feel like I was wasting his time. I will never do business with this branch office again. They also don't have drivers so they can't pick you up as advertised. Budget has better vehicles and better rates. Save the headache and go to budegt on McCain.
Horrible place to do business. They're probably the slimiest car dealers in a 50 mile radius of Cabot. They try to set you up with payments you can't afford so they can repossess the car you bought from them. They just want your big down payment and to repossess your car after you miss one payment. They're all crooked. Owner and sales people are all crooks. I really wish I would have bought from a different dealer.
Terrible car dealership! First, they sell you a car for 3 times it's value with serious mechanical problems then they lie about not getting your payments and repossess your car once it's almost paid for. True meaning of SNAKES IN THE GRASS! DO NOT BUY FROM Randy's Auto Sales in Cabot, AR unless you want to have your car repossessed once it's almost paid for. If you are stupid enough to buy from these crooks, KEEP YOUR RECEIPTS and not in your glove box because they will destroy them once they steal your car and everything inside of it. Just go to a more reputable dealership that isn't made up of crooks and snakes. WORST CAR DEALERSHIP EVER!!!