What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
1614 Pat Booer Rd Suite 102San Antonio, TX 78261
I brought in my 2001 BMW 330ci in for a valve cover gasket replaced they charged half of what the dealership was asking for. Master European has great customer service. They for one will be seeing me again when I'm having trouble with my car.
101 Westoak RdSan Antonio, TX 78227
This place is amazing. They took a truck that was torn apart by an idiot mechanic, put it back together and made it purr like a kitten. They are polite, courteous and have excellent customer service. I will never take a vehicle to any place other than Go Pro from now on.
7105 W Us Highway 90San Antonio, TX 78227
Manager got so upset that I would not accept his excuses for the poor tint job, that he threatned to knock me out, said he hasn't done it in a while it would make him happy, he said to my 59 year old veteran ass. Poor work, terrible professional business experience, more like monkeys in a block …
San Antonio, TX 78223
Let me start with I highly recommend Al's mobile mechanic service. My daughter and friend were stranded in S.A. due to a busted alternator belt. I called Al's for assistance (from my home in Alice) & they came out to the hotel & fixed the problem on site. My daughter & her friend were able to g…
702 SW Loop 410San Antonio, TX 78227
Great customer service, fantastic work done quickly. The price was good , and I dropped off my vehicle on Monday and got it back Wednesday. (I just needed some areas repainted that were peeling). The guys are down to Earth and honest.
BEWARE! Was totally taken advantage off. After getting new brakes 4000 miles earlier, was told the car need new brakes. After $800 on new brakes the car failed inspection because they didn't adjust the brakes correctly. They also wrote the wrong mileage on the invoice. After this I began to que…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
problem vehiclesmisleading personal not worth wasting your time no reputation what so ever at such place.
I didn’t think honest mechanic shops existed until I found USA Auto Care, honest; hard working, and trustworthy service with heart. Not to mentioned great price. They won’t push you on unnecessary repairs. These people are so friendly I am glad I found my mechanic. Definitely recommend USA to my family and friends.
❌DO NOT GO HERE!!!!🚫🚫❌❌Kentrell sold me a 2014 Ford Fiesta that was a rental they bought to sell come to find out and it made sense after that he didn’t want to hand me the car fax just said it only had 2 owners and pointed at that . It broke down on the way home and had to get a new clutch in by Jordan ford( a super professional dealership) Ketrell would never call me back or pick up his phone and John Brown the better than you attitude GM at VW Alamo heights told me its AS IS and that I’m not welcome back on the property . What a scam !!! This was my daughters 1st car and John & Kentrell knew it .Dealerships should never sell old rentals but VW Alamo heights does
We bought a used 2008 Prius from this dealership on 1/18/13 that had less than 50k miles on it. We declined the extended warranty, because we knew it would have the 60k mile powertrain warranty, and who would expect a car with less than 50k miles to break down? One of the selling points that made us pay an extra $1000.00 over what we wanted to pay was that "This is a good car that's gone through a 118 point inspection that you won't have to fix" (according to our salesman).Six days later, on 1/24/13, the car died completely. It took my husband over an hour to get it home, having to drive it for 20 seconds at a time before it would completely die again. My husband called our salesman, who literally told us we were out of luck since we didn't buy the extended warranty. I then called the used sales manager, who told me the same thing (after hanging up on me once). He finally agreed to have it towed to his service department, but said they probably wouldn't be able to fix it, since it's a Prius.The next day, my husband was so irritated with dealing with the rude sales manager that he called the General Manager, Wes Burke (who is named in some of the replies from VW of Alamo Heights). Wes was very helpful...at the beginning. He told us to have the car towed from New Braunfels to a Toyota dealership in San Antonio (at our expense), and find out if anything could be fixed under warranty. According to Toyota, none of the problems are under warranty, including the auxiliary battery, which goes out slowly, and which should have been caught by the "118 point inspection" done by the dealership before they sell it. When I called Wes back to let him know that the repairs on our 6-day old car are over $700.00, he told me he was pretty sure he wasn't going to do anything, but he would pull the papers from the sale. After waiting for a call back for an hour, I called constantly for 20 minutes until someone finally answered, and he only agreed to pay 178.00 of the 700.00 repairs.I am very disappointed with this dealership, their customer service, and their so-called "inspection" that should have, at the very least, caught that the auxiliary battery was going out. I will still be calling their corporate office (Group 1 Automotive, for anyone else who needs to know) to let them know about this dealership's customer service (especially the sales manager who hung up on me).
Absolutely amazing! I couldn't be happier with the service I received--everyone is so friendly, helpful, and honest! This is the only place I will take my 2009 Clubman.
Excellent service and super convenient having the mechanic come to me! I will absolutely be calling Allstar Mobile again.
Wrecker took my car to this place after an accident. My insurance called them with me on the phone to release my vehicle. When I show up for my belongings they tell me I needed an appointment and did not allow me to see the vehicle. I cordially submit to their policy and setup an appointment for an hour later. After an hour I arrive only to wait another 20 minutes because they "misplaced" my file. After determining there was no file an "adjuster" came out to take me to my vehicle but first offered me someone elses car keys (with a different name on the key tags) and insisted they were mine. I showed them that I had my keys on me which they said they needed for the wrecker. I denied them my keys and told them I wanted access to the vehicle first. While gathering my belongings she insisted again that I give her my keys, I asked her for some space which she complied. Afterward I told her I didnt feel comfortable handing keys over without talking to my insurance provider. I must have struck a nerve because she yelled at me to "get out" - then asked if I gave permission to release the car as she was walking away! These children at this collission center need to get their act together and grow some thicker skin. Avoid this place at all costs!
very professional, quick service. I have been doing business with these guys for years without any issues.
Took car into Service department for routine service check. My routine service representative, Tyler Jordan, was very helpful, thorough and had everything organized. The service department is a main real will buy another Mercedes from Mercedes Benz of San Antonio.
I took my car to Premiere after an accident after hearing good things about them. They took 3 months to "fix" my car, delaying my military move from San Antonio to Nebraska by 2 weeks (we had moved out of our house & had to rent rooms and stay with friends, waiting for the car) & did not fix the car properly. The parts they used were sub-par, my bumper is loose, my spare tire and jack assembly is missing. The battery dangled in the engine compartment by a single, tiny zip tie. They did not fix most of the things they said they'd fix and now, 5 months after I get my car back from them, the check engine light is on. Do NOT take your car to this disorganized, crooked inept den of criminals. I cannot believe the fall out from this stupid decision I made to use this auto shop!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.