Better Business Bereau - Spokane - Idaho - MntanaHERTZ RENTAL CAR BUTTE MT - UPTOWNEAST RIDGE RENTALS, LLC. MARTIN "MARTY" STRUZNIKJust got back from a long adventure.Too bad Hertz Rental Car had to ruin a perfectly delightful adventure across the country.Arrived back to town to have the attendant at the Hertz Place call me, my wife, and my mother a liar.I spoke with Marty on the phone about renting a car to drive across the country. He told me he appreciated Lisa White referring the business to him and that he would waive the extra miles fee that started this year. He told me to simply tell the attendant that I spoke to Marty and they would take care of that. So after expecting that, the guy charges my mom $1700? Our bill should have been less than $650. What does the guy say? "Too bad", "There's no way Marty would do that", "No I wont call him to ask". After telling the guy I expect at least some semblance of customer service he made a phone call only to tell me that he still is going to charge me the money without authorization either way. I told him if it turns out that he called me a liar frivolously I expect a FULL refund. He laughed and said of course no problem sarcastically and charged the funds without consent. Now I am out over a Grand because of Easy Ridge Rentals.