I have only gone twice here to have my nails done and this second time around will be my last time! The guy that did my nails (Tyler) was in a rush to get me done and kept making mistakes on my nails that he was aware of but tried to ignore thinking I didn't see. I had to have him fix them 2x and he still didn't completely correct the mistakes! I had asked him not to take any length off of my real nails but he completely filled them down! I was so upset and felt so disrespected that I just wanted to get out of there. When I got out to my car and really had a chance to look at my nails, I realized there was white nail polish on my skin on every single finger. I had to go back in and ask to have it taken off bc I was not going into public looking like a 2yr old had painted my nails! I tried to have another employee re-fix my nails but this guy totally ignored the fact that I did not want him touching me and more or less forced his way into "fixing" my nails while proceeding to yell at me saying I was mean bc I wanted my nails done properly after just paying him to do so!!! I also didn't realize it until later in the day but he had over charged me by $5. This place is ridiculous! The only reason I went this place is bc TQ nails which is amazing btw, did not have any walk ins available and my younger sister has gone to diamond nails so I thought I'd give them a try. After all this I come to find out that my sister doesn't go to diamond nails any longer bc she too had a bad experience with Tyler and diamond nails, and let me tell you that my sister loves to get her nails done like clock work and always tips at least $20 so needless to say she thought she had a good relationship with Tyler but unfortunately he proved her wrong on that by screaming at her one year old daughter to "SHUT UP" when she was tired and cranky having a bit of a fit at the parlor. Smh. Sorry you just don't treat people so disrespectfuly! There is absolutely NO EXCUSE for screaming at a 1 yr old!
I read reviews when looking for services and products as most consumers do. I can say, this is quite simply the best nail salon in the area.
I love diamond nails, But this time when I got my nails done the person who did them didn't want to grind off all the white and do the pink and white. He just wanted to grind them short and leave it the way it was. Just fill them in and that's it. When he put the jell polish top coat on it dripped on to my finger and I was unaware so when I put my hand into the uv light to harden it it burned my skin and he said "it's fine just take them out and put them back in" so the jell hardened on to my finger. Theirs also spots of the pink showing through on the sides. Usually this is a relaxing experience for me. I've never left diamond nails so irritated and disappointed in my years of going their.
Jayden & Tyler they're working at diamond nails now
First time customer. Very pleased . Very clean environment. Accomadated appt same day. Justin was my technician. I had a manicure and pedicure. I will be a return customer.
Best kept secret in Butler. I am a frequent pedicure kind of girl and called TQ Nails at the last minute. I was pleasantly surprised at how nice this little shop is. The equipment is new and very clean. The staff was great, respectful and very accommodating. I highly recommend Justin as he had some innovative procedures that knocked my socks off. You got to check this place out!