I was a bit wary to use this company as the Yelp reviews don’t offer a lot of content, though Pro Temp of Illinois was recommended by a friend. I gave them a call on Wednesday and they had availability immediately. Very professional customer service and they were patient with my many ignorant questions. They were honest and upfront about pricing, which I really value. I can't stand it when companies refuse to provide quotes - it makes me feel like I'm being ripped off. We had a fantastic team come out. Professional and thorough.Services I used:- Furnace cleaning: We had recently purchased a home and the previous owners had not cleaned the furnace in 10 years. The Pro Temp crew did a good job servicing the machine and explaining how I can keep the filters clean. The cost for service was reasonable-Air Duct cleaning: Here they were very detail-oriented and had a camera to show before-and-after views of the ducts.- Dryer Vent cleaning: They provided this service also and went above and beyond to make sure that the vent was properly functioning. They went outside to ensure that the dryer vents were opening.I would definitely hire them again for maintenance on the air ducts, dryer vents, and furnace in my condo. I'm so glad I did it because I now have the peace of mind that the air flow in my condo is clean and fresh.
I highly recommend Pro Temp. They are responsive, reasonable, work quickly, and they're even nice. They did a repair then a new furnace install.My furnace went out on a recent cold morning, when I had guests staying and more coming the next day. I called, left a message and someone called back in just a few minutes. They were able to get someone out the next morning even though they had a lot of customers in the same predicament. He fixed the problem temporarily, and explained what was wrong, and suggested I get a new furnace. I knew I really needed a new furnace and with the savings I will get from the install it just makes sense. I got a quote that same night. Then the furnace went out again (cracked heat exchanger) and we scheduled the new install for Sunday morning - how many people can you get to come out on a Sunday morning except by paying extra! As it turned out, they finished early on their Saturday jobs and came out Saturday night and installed my new furnace. Thanks to the crew at Pro Temp of Illinois my house is warm and cozy again, and my guests were happy.
This is my third ac unit in the last 4 years. I have been ripped off, scammed and taken advantage of by one the of more "popular" HVAC services in the Chicagoland area and have just about had it! Gosh, almost ready to by a freakin fan to cool my house. But that was until I ran into a pro-temp employee while shopping at a local grocery store. While in line the subject of air conditioning came up and I shared my frustrations with him. Long story short, we set up an appointment, he came and fixed the ac and the service was so incredibly impeccable, I have zero concern and the utmost belief that this thing will last me the next ten years. Anyway, job well done, extremely reasonably priced and very knowledgeable! Would recommend to an alien if they landed and needed work done. Thanks Pro Temp!