Is a Certified Pre-Owned Car Better Than a New Car? »
A CPO program gives the consumer the security of an automaker’s guarantee and warranty, with the cost savings of buying a used car…
A CPO program gives the consumer the security of an automaker’s guarantee and warranty, with the cost savings of buying a used car…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
Took my wife's car for an oil change. Mind you she drove the car to work earlier that day and I drove it to the shop for the oil change with no issues. I get the car back and they say "something is wrong with the brakes, you should come back to get it taken care of". The next morning my wife goes to work and when she taps on the brakes the car shakes violently out of no where! Now I'm not a mechanic so i cannot prove they tampered with something to make me come back. However my wife and I know this came out of no where after they conveniently wanted me to pay to get it worked on. You always hear about all these shady tactics mechanics use. I'm taking my business elsewhere. Beware!
Very good at what they do. Professional and friendly and always trying to help with every problem without over charging !
Would have entered 1 star, but the store manager did take the time to talk to me about why they were going to charge more than double what a local company charged me and their opinion on the repairs that were needed on my car. After they did the free brake check they called with a quote of $510 for brake pads and rotors for the front end of my Mazda2. As I didn't know the price was WAY too high I told them to go ahead and fix the car (you can't drive without brakes!!) After speaking with multiple people in the next 20-30 minutes who told me that the price I was quoted was EXTREMELY EXPENSIVE, I called a local company to get a quote for the same service, they quoted $250-HALF!!! As you can imagine I called NTB immediately to stop the service, picked up my car and took it to the other place. NTB did charge me 1 hour of Labor-$116 (includes taxes and fees). Turns out I didn't need new rotors after all---I only paid them $165 for new brake pads, they even rotated and balanced my tires FOR FREE. Take my advice make sure they are quoting the most expensive parts (the quote I was given was for the premium rotors) and at least call somewhere else before getting work done here, you will more than likely SAVE A FORTUNE!!!
These service guys really know how to work on any kind of vehicle and fixed it right and they won't keep your vehicle too long in their shop.
Patrick Griggs is an excellent hair sytlist!
You, people, are about to piss me off, big time. I have been trying since 8:00 AM this morning to call with a simple question about my visit to your store yesterday around 3:30 PM 9-17-2017 it is now 3:40 PM 9-19-2017 and I have not been able to talk to anyone at this location. This negative review will remain up until I can make contact with this location.... At this time you get a zero star from me....
The worst salon experience of my life. 1st time meet/greet Thur.. 09-07-17 around 3ish ( as recommend by him ). If I had known, I never would have gone. My hubby is a witness to the owners actions.The owner made it clear he is too busy and too fabulous to deal with his neurotic projections female customers!He was not afraid to let me know, if I do not like how he does my hair, I can " F*cking " leave, & find someone else.I am blown away by his " Ferocious Outburst Rage & Profanity ".His business name " The Ritz " does not match up to the owner, him with class. His website, is not truthful " When it says : Beyond Excellence is the comfortable and relaxing atmosphere that I strive to achieve ". The Ritz does not provide a comfortable, relaxing atmosphere. I had to endure the owner's outrageous threats, Ferocious Outburst & Profanity.The owner needs to make it clear on his web site & phone, the specific type of customers he wants to service, rather than invite them over for a meet/greet to show off his true colors with his " Ferocious Outburst & Profanity ". My hubby advice to the Owner, he needs to see a shrink for his histrionic personality disorder? I am sending out this message here to wish to relate my upsetting experience as a Public service in the hope that no else has to undergo such a ferocious outburst ordeal scene from, the Owner of " The Ritz ".I cancelled my hair appt. set for Sept. 28, 2017. I will never revisit nor recommend this salon to anyone --- ever ! ! !I will make it a personal goal to ensure that as many people, as possible are aware of this story.This poor rating on him, is not about what he did or not do to my hair, it was a meet/greet, it was his " Ferocious Outburst Rage & Profantiy " in front of I & Hubby the entire time while there trying to get to know him and learn more about his services. The owner left me me to feel so bad about myself as a woman, Traumatized and Discouraged after leaving his salon, " The Ritz ".
The worst salon experience of my life. Traumatized by Patrick's ferocious outburst, Screaming out the F*ck Word and his outburst having a nervous breakdown right in Front of I & Hubby to witness his poor customer service behavior. This would be the first time ever to meet Patrick. ".The hair-raising drama began He rudely ask me what kind of hair I wanted done. I nicely say, I'm look for a Oval Shape Cut, keeping my length, point cut ends, random layers, even show him a picture from my cell phone and from that point on, He flew into a rage, swore at me, saying the " F*ck Word over and over, I never would have shown up to meet him, if I had known he was going to act like this?He continues on with his ferocious outburst, screaming he hates his female customers in the Burlington area. He should not be doing hair anymore, since his mother passed away. He continues to say he hates his rich female customers, they are horrible in what they want done and not pay him for what he is worth. He made it clear he is too busy and too fabulous to deal with his neurotic projections female customers! He wants to be done with Burlington and move over to Greensboro. My hubby advice to Patrick, he needs to see a shrink for his histrionic personality disorder? I am sending out this message here to wish to relate my upsetting experience as a Public service in the hope that no else has to undergo such a ferocious outburst ordeal scene from Patrick, the Owner.I cancelled my hair appt I will never revisit nor recommend this salon to anyone --- ever ! ! !I will make it a personal goal to ensure that as many people, as possible are aware of this story.My experience could easily be construed as 'anti-social behavior " and it all started and came directly From " Patrick " the owner " The Ritz in Burlington NC. He has no one to blame other than himself. No excuse ! ! ! This poor rating is not about what he did to my hair. It is about his " Ferocious Outburst " in front of I & Hubby.
Everyone is always very sweet! I love my hair EVERY TIME! Ashley has never let me leave without a smile on my face!
Love this place and this the only place that works on my car. Tony and his coworkers do really great work.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.