I am a woman with short hair. I phoned the shop ahead of time and was assured that women customers were accepted. Yet, I was completely ignored by the 3 barbers who were on staff the day I went in. Nobody greeted me or spoke a word to me. I was the only customer waiting, until a male customer came in. HE was promptly taken by the next available barber. I stood up, put my coat on and left. Again, nobody said a word as I left. This is a humiliating way to be treated. I used to bring my son to Ray's for haircuts. Now we will be going elsewhere.
called to check prices and the guy hung up on me!!
Worst Customer Service that too for a 4 yr old !!!We go to this Salon as it is close to my house, but not anymore after the customer service we received today..I took my 4 yr old son for a hair cut..there was this guy who was already very grumpy..As my son is ticklish, he was not putting his shoulder down to wrap the apron around his shoulder..I was also trying to persuade my son to put his shoulder down..This guy was saying it in a very strict manner..did not show any tenderness, after repeating for 4-5 times, he took off the apron & told my son he cannot do his hair cut & removed him from the high chair..Just cant believe people can be so rude !!! oh by the way I would understand if there were lot of people waiting to get their hair cuts, but NO , this incident occured on a tuesday afternoon & except for one person who would have got service from the other barber, the shop was totally empty !! My 4 yr old got very upset that he did not get his hair cut..I am posting this review so people are aware & I do hope people working at Ray's barber shop will also see my feedback..