Peninsula Womens Health
1828 El Camino Real Ste 805, Burlingame, CA 94010
(650) 692-3818Add Hours
Peninsula Womens Health has not yet specified accepted insurance plans.
Peninsula Womens Health has not yet specified any specialties.
10/05/2010Provided by Citysearch -
I like Dr Quinn-Chen. But try to get the office to call you back about test results, appointments is absolutely a chore. I had to call and leave a nasty voicemail message just to get someone to return my call. And then the news they gave me was less than good, and I got the statement from one of the people ""well about 80% of the population have the same thing as you do""...how callous. Well, that comment made me feel so comforted...NOT. I called back again after I FINALLY spoke to someone, I am STILL waiting on a return call. Guess I need to show up physically to the office to get any answers or replies. This is not the way a doctor's office should act, i KNOW, I am a registered nurse.
04/17/2008Provided by Citysearch -
Let me preface this by saying that the actual doctors are pretty good. The first time I went in, however, I was supposed to see Lisa Dyer, but my appointment was canceled because she was still in surgery (understandable but still annoying) and no one even bothered to call and tell me not to come in. So at $4/gallon, I wasted gas driving from the city to Burlingame and back. They couldn't get me in to see her for weeks after that, which was frustrating enough, but they did get me in to see a PA, Peggy, who was so sweet and wonderful and did my tests. I would highly recommend her. YET, then some test results came back abnormal, and they called to tell me this, but didn't tell me what to do further. They told me I needed a follow-up, but after calling for five days straight, I kept being redirected and no one would give me to the right person. When I finally did talk to the right girl, she sounded really annoyed with me.
Fast forward to a few weeks later, I get an order for bloodwork in the mail, but no details as to how to make an appointment, if I should fast beforehand, etc. Again, no one through the reception chain of red tape would answer my questions or help out. So I still have no idea what to do about this because I can't find one competent person who answers the phone to direct me toward the right person.
Doctors may be five stars, but the receptionists aren't even one.
11/29/2007Provided by Citysearch -
I have found Dr. Quinn Chen to be straight-forward, well informed and willing to answer any and all questions. The office staff in Burlingame, however, is about the least competent and most rude I've ever encountered anywhere. It would be a shame for her to lose patients because of this.
12/27/2005Provided by Citysearch -
Dr. Quinn-Chen is compassionate and understanding, and does an excellent job of answering questions and offering alternatives. Her readiness to explain all aspects of my medical care is very much appreciated. It is a long wait to see her (over an hour), but once she arrives it is a relief to have a doctor that does not rush through an appointment.
01/21/2005Provided by Citysearch -
Dr. Quinn-Chin is very nice and a good doctor, but see her at a different office. The waiting time is unbelieveable. 1 hour at least. Worse than that is the office staff. Rude receptionists, and nurses. I was always treated like a child. I'm a nurse myself and have left this place to find a kinder office for my not so fun visits.