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Hillside

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Ebony C.

11/28/2017

Overall

The most horrific experience I've ever encountered. Brock Johnston, Owner, Apex of Texas Homes, LP, was less than pleasant to work with. We were unable to reach a satisfactory agreement, in completing the project due to the following: timeliness of performance, nonperformance by the contractor or subcontractors, lack of communication (mainly by Brock) and the inability to fulfill numerous client requests to keeping us abreast throughout the process—more specifically, weeks with no communication, lack of response to written communications, proceeding to clear the property and determining the house’s placement on the property without notice. We were previously advised by Brock, during our redline meeting, that our next step was to speak with Wayne (construction on-site manager) and do a site visit to determine the placement of the home. We discussed, on numerous occasions, that we wanted our home approximately 90 to 100 feet away from the street. Brock assured us that we would speak directly with Wayne prior to any movement being done on the property.

We dealt with Brock's condescending undertone, lack of respect, and overall unprofessional behavior on numerous occasions when communicating with him directly. His entire team, including Jeff Davis, conveyed one thing in our meetings, only to do the opposite when it was time to proceed. Brock caused confusion and dissension throughout this project.

As a result of the frequent delays, barring weather and typical ‘construction’ timetables, we incurred additional rental expenses, storage, exhausted valuable leave time from work, travel expenses to and from the Apex offices, and hours of phone calls leading to spinning our wheels to accomplish nothing. Apex never applied for a building permit.

Proceed with caution. I highly recommend you go elsewhere.

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