Terrible business and terrible customer service. You can read about my experience below, but please look at many of the other bad reviews on this site as you'll see countless examples poor service and bad business practices.Milt & Edie's lost a button down shirt of mine. I brought in 3 shirts, and they only gave me back 2. I called 3 different times to let them know they lost my shirt. Each time, they let me know that a manager would call me back immediately, and each time, no one ever called me back. Finally, after 2 weeks, I called and spoke to a manager. She acknowledge that my shirt had been lost by them. They had footage of me bringing in 3 shirts, and admitted they could not find the 3rd. She said that the owner would only reimburse me for the shirt if I showed them a receipt, which I found very frustrating. Fortunately I was able to track down the receipt, but when I showed the owner, he said he would only reimburse me for 50% of the shirt because it was more than a year old.I can't believe that a business owner of a high trafficked drycleaner would have such a bad understanding of accountability and customer service. Obviously I will never use their store again and that loss of revenue far outweighs the cost of my shirt. Obviously I would write a bad review about his business which will hopefully impact other people thinking about using his service. Please spare yourself the frustration and use a different drycleaner. If they don't lose or damage your clothes, the place is fine, just overpriced. But if you're like me, and many others on this site, when they do make a mistake, they will do the worst possible job to rectify what they've done.
Good dry cleaner, we use them all the time and their prices are fair. I have never been disappointed with their work. Fast pick up too.
The alteration services here are fantastic. Clean and fast work on some complicated requests. Popcorn for the kids to keep them busy! Really enjoy their sign with their sayings!
We have been going to this cleaners for 10+ years and they have not once disappointed either my husband or me. We don't dry clean a ton or stuff, mostly just shirts and slacks. Very sweet people, always friendly and accommodating.
Will not recommend. Took in my dress pants to get it tailor and they never tailor it and they charge me.
Convenient hours and can alter items super quick! Best time to get in your high priced cleaning item or tailoring is to purchase the $30 Groupon for $60 of service that come out every 3 months or so. They've had to redo a couple of my items in the past but have always been really nice about redoing the items quickly.
Didn't listen to what we wanted and are very expensive. I know they offer 24 hrs service and if you're in a dry cleaning jam, they're the first choice, but if you charge high and don't listen to the customer, that's a problem. Free popcorn and gift bags are not going to cut it for me.
This family owned business is fantastic!!! They really listened to what my husband wanted and they got the job done!! Great prices too!!
Reasonably priced and very thorough. Family owned. Also do alterations and large bulky items. Always done on time.
Very good local cleaner. Prices are completely reasonable and I've never had an issue with clothes not coming back clean and fresh.