This staff was very nice and accommodating. It is conveniently located and I was able to get in and out in a very timely manner.
I don't travel all that often but on this repeat trip to Burbank I found that National had taken the initiative to enroll me in their Emerald club, with the added convenience and amenities that offers. The car provided on my last trip was first rate.
It was very busy to pick up car. Only Elantras were available for themedium size sedan. The return was processed fast.
They charged me two gallons of gas at over $4 a gallon when I filled the tank up a mile away. I keep getting verified charges on my statement different then what I agreed to
I left an item in the vehicle and went the next morning after returning the vehicle to see if they found the item. I was told they would look in the lost and found. So I waited and approximately 30 minutes later I was told they did not find anything in any of the cars. I said the car is rented out already to another customer. Then I was told a manager would have to look in the lost and found. so basicly they do not care about your lost items just your money to rent a car.
Great place to rent vehicles when you need to move out of your home or office. Best thing to do it make reservations.
Reserved a car here thru Hotwire for a very low daily rate. Then ran out of compact and gave me a mid-sized car.
Reserved a compact and arrived at 5 to only find minivans and suv's! Yikes... Had to drive a big car for s few days. It was ok but the should have had what I reserved.
I really enjoy working with the people at Enterprise Rent-a-Car. Unfortunately, the business location has moved. The new location is on the Burbank airport property & no longer offers a shuttle service. The walk from the gate is very long & not easy for older people with suitcases.
They were great. Had my choice of cars. Everything was ready for me to go. Was in and out in 15 minutes. Have used them several times when in Burbank. Highly recommend !!