Bulverde Animal Hospital
29760 US Highway 281 N, Bulverde, TX 78163
Specialties: Pocket Pets, Small Animals
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04/06/2012Provided by Citysearch -
We have been taking our animals to Bulverde Animal Hospital since 1995 when we moved to Bulverde. \n\nDr. Kothman and his staff are awesome. They are always there when you need them. We have had animal injuries and animal illness such as cancer and he and his staff are very understanding. They have comforted me when I had to put an animal down and have laughed with me when 2 dogs got skunked and the smell was unreal. \n\nThere is always a follow up call to check on how your animal is doing after a clinic visit. The staff truly treats you as family and calls you by name. They also show an absolute love and caring attitude toward our pets and know them by name. Would not think of going anywhere else!!!
I found out some bad information about the drug for flea Bravecta and I ask the vet tech to talk to the ver so he could help me with my questions. She got very defensive and told me that was not the place and time to that. Couple weeks went by and I went back because my dog need some worms medicine, this time the vet wife ( she is a vet also) came to talk to me. She also very defensive didn't let talk at all. She told me that I need to be a decent person! That I can cause problems and I had worded wrong my wish to talk to the dr. Well! I guess she noticed that English is not my first language and I can't word the way she wishes me to! At the end she Said that she is was not comfortable with me in the clinic any longer! She told to get out when I told her that I just want to talk to the dr and have his opinion about the medicine that has been banned in so many countries and is killing so
Many dogs. She said she was going to call the police. I felt humiliateAnd she was not letting me tal
I've brought our sick dog in twice and have worked with both Dr. Koffman and Dr. Bunting. Both were just fantastic and went beyond my expectations. The even followed up a few days later to see how our dog was doing. They both took time in explaining everything to me in detail which I thought was impressive in this day and age.. The top notch staff was very helpful and courteous. Also, I'm very impressed with the early and late hours. It makes us feel like we are in good hands with this company.
We moved to Fischer after 20 years in San Antonio and were very concerned that we would not find a vet as caring as our current one. When one of our cats reacted poorly to the stress of the move, we took him to the Bulverde Animal Hospital and were very pleased to find a very caring staff and understanding Dr. Kothman who gave us some good advice on how to keep him calm after treating him for a urinary tract infection. Recently, we became very alarmed when a cyst on his back broke open and called to get an appointment. They got us in right away with Dr. Bunting who removed the cyst the same afternoon, and he's doing fine. Our animals are their animals; they make sure you understand what the treatment will be and the cost and answer all of your questions beforehand. Great people all around!