Most of the staff there are very nice. Went there in Feb 2017 and follow up in March until I found a primary physician. I'm new to the area as a retiree. I paid up front copay (prior to seeing Dr) then the balance after my insurance paid them. They are not set up for electronic billing so I walked the bill in and paid my balances. Last one was paid on 4/3/2017. I get a phone call on 05/03/2017 that I have a delinquent bill of $35. After locating my receipt I contacted them and they insisted I owe them and when I gave them the receipt number they said that they didn't have any with that number at first. After a long wait time on hold they said they found it with no apology to me whatsoever and they kept trying to silence me, said I was being irate then hung up on me twice. Watch these people and their billing staff if you go there, keep your receipts, and report any suspicious activities, ESPECIALLY seniors!!!
Serving the Bullhead City Area.
From Business: Southwest Oncology Centers Yuma provides revolutionary cancer treatment. We are experts in chemotherapy and radiation therapy. Our team of physicians are trained …
On Jan 4, at approx. 9:30am I entered Imaging Diagnostic 1245 Hancock Rd. Bullhead City for a CHEST X-RAY, was informed the wait was 2 hours plus,…
Just don't understand people...they complain because they are rude and they want results immediately. Been here twice now, get out of bed and go early...never had a problem. They deal with rude people all day, I compliment and say thank you...and have patience. They diagnosed my problems twice correctly...better results than my regular doctor who took a week to get in. For those coming in at the last second - after 12 hours of hearing whining people...I would want to close on time also. The staff there are people also, not your slaves - treat them with respect. Thank you for being there when I need you.
It doesn't matter where you go people are always going to complain. Me my wife and daughter go here when we can't get in to see are family Dr. We have always been treated for our. Illness well. Having worked in a high end urgent care in southern California where we would do minor surgery I know how staff could seem like they are being rude but that's not the case there is allot of paper work to do to get a patient information and insurance verified and put it the system so for the ladies that complain just relax and let the staff do there jobs or go to your family Dr.
This place is the best of the best they took me right in did the necessary testing and have the results available within 30 minutes if ever you have to visit a place in an emergency this is the place to go.
Very nice and concerned about the patients health care.