let's just say I got a good cut/style. however the woman who toke care of me had abrasive rude people skills. I came in as a snowbird and have had bad experiences with bad cuts so I'm a little apprehensive to begin with. Had to ask for books to look and show what I wanted. that seemed to be a bother to her and she was short and rude not to me but her fellow coworker next to her who was blowing out her clients hair and happened to blow towards her. how she spoke to her and myself was something I never encountered. At the end when I wanted my bangs cut shorter she argued with me but finally did as I asked. She stated fine but you are not going to like them! Well I did like them. Didn't catch her name unfortunately no name tag nor introduction was made. I never have had such an uncomfortable experience I was ready to walk before she even started to cut. But I was taken aback and have never experienced someone like this before and was shocked. hoping it would get better. When I called to complain they took my name and number but no manager called me back. I gave her a good tip because she did do a good cut but when I came home I was upset I did that.I will never go back there again and suggest this company needs to invest in customer service seminars. This seemed like a mish mosh of stylists thrown together in a shop not really meshing with each other. I can only say I've been in customer service for years and would never of talked to someone like she did to me or to my fellow coworkers.
I had the worst hair stylist butchered my hair purely willful, uneducated, slovenly, completely uncouth manner of talking to customers ... reported her to Arizona State Bar, included receipt, plus photographs, for disciplinary action!Although the hair stylist alleged to be a ' LICENSED PROFESSIONAL COSMETOLOGIST ' she totally butchered my hair, went to Great Clips in Prescott Arizona the MANAGER said and I quote " I can not fix this hair cut, you have to let it grow out, " I did get full refund and management photographed how bad the hair cut was absolute slovenly job for a so called ' LICENSED PROFESSIONAL ' no I'm not joking!
They are fantastic! Ashley just did an amazing job on my hair!
Fastest but great haircut at a great price!!! They are super busy but still able to hv awesome customer service!!!
This is a great little salon! They do a fantastic job....definitely recommend to anyone!THANKS!