They have done a great job at getting people to do positive reviews..and to be clear they ask you to do a review right as the deal is done..you don't know the experience with this dealership until you have dealt with them for a longer period of time other than just the sale.They advertise to send referrals and you then get a free car after your fourth referral FO NOT BE FOOLED.I have sent over 7 referrals and they claim the others are not noted,they CLAIM the customer had to stay in the vehicle for x amount of time how can you control how long a person stay in the vehicle but the fact is a purchase was made and they have acknowledge that by giving me the gift card which they also advertise that if you refer you will get $250cash no it's a gift card..so how can you acknowledge the referrals yet here it is over a year or more later and still I do not have my title in hand..which was supposed to be given to me AFTER THE FOURTH REFERRAL..SO YES THE POSITIVE REVIEWS ABOUT THE INITIAL SALE IS COOL but this is about their so called referral program..these people have made plenty of money with me referring customers yet they have not and REFUSE TO STAND BY THEIR VERY OWN POLICY OF THE FREE CAR EVEN AFTER THE REFERRALS WERE VERIFIED! SO me like a fool have continued to pay a note that I literally do not owe and have not odealership until wed in months..my lawyer has gotten involved,it's a shame that a person makes money yet take advantage of the not so privelaged for what!? Stand by your word and then the employees ARE IN THE KNOW AND YET THEY STAND UP FOR A COMPANY WHO WILL TAKE ADVANTAGE OF SINGLE MOTHERS AND MINORITIES.A DAMN SHAME!
My experience at Sports and imports was great. The sales rep Deen was outstanding!!!!! He had great customer service support. I really appreciated his services.
I've brought 2 cars from this company and have never had a bad experience with anyone! The customer service is very helpfull whenever I need them and my account manager Jackie is always there when I need her
There is no way I would ever buy another car or recommend anyone going there to get a vehicle. I have had to take my truck in several times to get repairs done to it, but in May of 2015 I had to have a new radiator put in and almost a year to that day in 2016 I had to get any other one again and yes, I had to pay for it again. They called and said I needed new breaks and an oil change. After they were done I picked up my truck and was almost home and went to put on my breaks and my front tiers locked up and almost caused me to wreck and the attitude I got when I called them was that it was my problem They asked me what I wanted them to do about it. I told them they needed to fix it. So, they took it to the Gainesville location to their mechanic to get it fixed the correct way. Not to long after that my truck started to leak radiator fluid and I also checked the oil and it was so low I had to add 3 quarts to it. Because I lost my job and was behind on payments I was given a hard time about them fixing it. They did work with me for a bit with my payments but then I was told by one person that I was lying about not having a job and I just didn't want to pay them. I was in shock that someone would have the nerve to say that. I really lost all respect for those people that are paid to be so rude to people. They just kicked me down more when I was having a hard time finding a job. And let me just say I was never late with my payments when I did have a job. My truck was fine before I let them fix it and when I got it back it seemed everything was going wrong with it. I feel they know that the vehicles they sell are bad and they hire mechanics that don't know what they’re doing so you have to keep taking it back to them to fix it. I am almost to the point of just giving it back to them, that place is ridicules and some of the employees are rude. I don't understand how a company like that can get away with selling vehicles that are bad and get away with knowing they are not in good condition. And forget about speaking to the manager of that place. That person will not give you the time of day! Needless to say, I will be looking to get a vehicle somewhere else. And please take my advice look somewhere else if you need a vehicle and save yourself the headache of dealing with that place!
Wonderful experience with Sports and Imports. I would highly recommend them to friends and family. Mary Blacknall was a pleasure to work with she made the car buying experience enjoyable and stress free
Attention!!! Before you purchase a vehicle from Sports and Imports you need to beware of several factors that may effect your life for years to come.1. Predatory lending!! They charge more then 2 times what the car is worth. Then they add finance charges. Example: A vehicle that is valued at $5400.00. They Charge you $11,000.00. Then When they add the finance charges your paying almost $20k for a vehicle that most likely will have serious mechanical issues as soon as you drive off the lot. Then they offer to repair it for you. "BUT" for a up front fee and you pay more than the repair cost if you had it repaired your self. Then they tell you "Oh no problem" We will just add it to the end of the loan. While your paying serious interest anyway this causes your loan to go up even further. 2. They tell you that the vehicle has GPS location. "ITS NOT A GPS LOCATION DEVICE" It is a "Starter shut off device" Which is fine. Make your payment and it wont be an issue. They have to Reveal this fact before purchase! What do they do with this device?They use this device to locate your car even when your not behind or no payment due for 30 days. 1.They will locate your car. 2. Unlock your car making it accessible for members like Ex: (The Great one, Team, Gang, Associates, Partners, The Crew) etc.etc. to easily access and take any and all material, items, or devices you have in your car FACT! 2. They do not tell you that it's a kill switch for the system. NOTE They don't tell you this at all! You get home read the paper work they give you in a packet. It is suppose to be copies of the paper work you signed. THEY DO NOT GIVE YOU A COPY OF THE PAPER WORK YOU SIGNED! The Acct Mngrs are Rude, Nasty, Disrespectful! Very Getto! No professionalism what so ever! They have used VIOP numbers posing as Attorney's, Banks, Insurance Agents, ETC.. FACT! The owner? Don't exist. 26 calls and msgs and I have yet to speak with the owner! They always use " You have No insurance"! Depending on the business your in. You will not keep your car! There is a hard core behind the scene reason for all this! FACT!BEWARE! DO NOT PURCHASE A VEHICLE FROM THESE PEOPLE!
My fiancé and I purchased an SUV from them. Our salesman Josh was horrible. He was nothing but rude wouldn't let you finish your sentence before he was already cutting you off. Before my fiancé had signed any papers we noticed that the heat and ac was not working at all. The salesman Josh stepped towards the car and said "oh yeah don't waorry about that the next few days you have off to get it in here we will fix it free of charge". Called since we had a few spears days they now have had our car for over a week. When we try to call to get infor on our car no one wants to answer your questions. Josh had gotten on the phone with me and stated they couldn't start to look at our car (they already had it for three days) since we had no insurance on it.. Which was a lie he just didn't know what was going in. I would never recommend this place in Buford to anyone ever....
My son Purchased a car 5/31/16 , after being told by salesman Brian that they wouldn't sell me a car that had problems. Noticed a few problems before closing the sell and was told that they would be fixed the next morning. He returned to the store 6/1/16 9AM , just to be told by my "contract manager" that he did not have that authority and that He was pretty much out of luck for the repairs. Then in an effort to speak to someone of higher stature than his "contract manager" to get the issue resolved, she continues to disrespect his wife by rudely telling her to " Shut Up and Sit Down " or she wouldn't get anyone for her to talk to. At the end of the day No supervisor or anyone of higher authority than her came to speak to us about our complaints. Sports & Imports of Gwinette is completely unethical and I do not recommend this company to ANYONE who believes they should be treated with respect and in a ethical manner. This company takes advantage of the consumers need for a vehicle.
Very bad customer service I would never recommend anyone to go to the dealership to get a vehicle the account managers are very rude and disrespectful they have no manners. Really wish I did not get my vehicle from them and wish I could take it back.
I recently paid off my car...2 weeks later they still drafted my account ( that was on a friday) they turn around on tuesday and take out another 657. When i called to find out why they said my bank never released the funds to them so they credited it back to me (Lies lies lies, i would notice if i had 857 more dollars in my account than i was supposed to) then they said i still owed them and i needed to provide them with bank statements to prove it...so within one month this company took 1713.00 out of my account that they absolutely had no authorization to do so at all.