Global Auto Connection in Buford, GA

Please read this before you take your vehicle here. Unfortunately they are crooks. I took my car here because it was not turning on occasionally and turning off while going down the highway. I told them that I thought it was the fuel pump. I told them what was happening to my car and a day later they told me it was the ignition switch. I told them okay, go ahead and fix it for $500.By no means am I an expert on cars, but when I have a problem with my car and I tell the shop what the problem is, and they tell me what the soultion is I expect it to be truthful. Unfortunately this is not the case with NTB.After getting my car back, within 24 hours it was having the same problem as it had been sent I had taken it in to get fixed. So I called up to the NTB and explained to them they had not fixed the problem I had brought it in for. The rude person on the phone then told me "do you expect us to fix it for free?"... Uhh no I already paid $500 for no reason.That's right, they had "fixed" something on my car that was not really the problem, and took advantage of me not knowing what the original problem was. When confronted with this they refused to make it right by fixing the problem I originally brought it in for.So basically I was out $500 and still had a car that was in the same shape as when I brought it in. After taking it to a REAL mechanic, wouldn't you know but I was right, it was the fuel pump.My experience with NTB leads me to STRONGLY recommend you take your car elsewhere. In my experience these people are trained to take your money, without doing any meaningful work. Please reconsider taking your vehicle here. It was probably the least pleasurable experience I've ever had with a business.

We all have to get our emissions done. Well mine are due by February so unfortunately I have these guys and girls out in the cold every year. Thought I would stop in real quick, no line. I think there is a reason for that no line. Sure, he's cheap at $13. Anyways I was passing by and thought I could get one car out of the way. So signs everywhere saying "Get out of your car". Well at a brisk 37 deg I'm going to wait until the last minute to get out. So sitting there with the door open waiting for him to approach so I can get out and let him drive the vehicle in "for safety" because it is clear this guy (most likely the owner) is a better driver than his customers, very rude he exclaims from far inside the station "we can get started when you get out". Nope, I'm out of here. Sometime we miss signs of a bad situation but this time is was clear. Not trusting this guy with anything. I'm not looking to be treated like I own the place but a little customer service goes a long way. Avoid this place, couple extra bucks will go a long way somewhere else. Couple places in Suwanee for $14 and one over in dacula where you get a free car wash with emmisions at $20. Long review but felt like putting my experience with this guy out there. Couldn't leave a negative star.

WARNING: Do not go here if you want a good, honest automotive repair facility. They can't be trusted to do the work you request, and don't expect them to reimburse you for damage caused by work they said they did, but didn't.

I don't know where to begin. They don't deserve any stars in my opinion and I think anyone who gave them a good review is probably an employee or they were paid to.In January of 2017 I call the shop for a quote on a transmission fluid drain and fill., for my 2013 Mitsubishi Lancer. I was quoted $80. When I came to pick up my car the lady at the desk tacked on another $50, telling me the guys in the back didn't know what they were taking about. She also, without speaking to me first changed my air filter at the price of $35. I'm not made of money and I had only budgeted for the price I was given over the phone, so now I'm TRYING to figure out how to come up with another $80. that is not the end of it. This is only the beginning . Fast forward 6 months, it's about mid July, my husband blows a tired and ends up scrapping a curb. Our vehicle starts leaking fluid. It's a dark brown liquid, I figure we damaged our oil pan. So my husband ( I wanted to take it somewhere else as l don't trust Shelby to be honest and reasonable take it up to bc of our last encounter.) They tell us we damaged our transmission pan. Now I'm confused bc I know what transmission fluid looks like and at 98,000( when we changed it in January) it was not as dark as the fluid coming out of my vehicle. And we had only gone another 12,000 miles since "the transmission fluid change" in January. I ask "You are trying to tell me my transmission fluid got darker in 6 months and 12,000 miles than it did in 2 years an 98,000 miles??" No!! They agreed that the color was off. Either they didn't change it at all, or they put used fluid in there or they are complete idiots and someone put oil in my transmission. I am furious. I can not stand a liar or a thief. My husband says "fix the leak, Do Not do anything over $200 without calling me first." That's not what happened. My opinion they should have done it on the house seeing as they charged me for work that wasn't done in the first place. This place is awful.

I've been coming here for several years now and you can't compare the service and price! this place is everything!

Troublesome engine light before a trip out of town. What a great group of folks at Team Ryan Automotive! They had a look, ran diagnostics, drove the car several times over 1.5 days to encourage the stall issue, but nothing. They could have easily made a repair and charged $$$ but their ethical business practices left me with a small bill to pay. Its been 6 days and no issues so far. I felt comfortable with the staff and the owner Dan. Thanks so much for speedy service. I will be back when the time comes for service on my Volvo.

Steve is just amazing! I was referred by a friend to get an estimate for an insurance company and he was more than sweet, kind, fair, and helpful! I am new to the state and it means a lot when you can connect with new people and form a great bond to last!!

These guys are crooks. My mother took her jeep in for an oil change, 4 days later im at her house and notice a huge oil spot under the jeep. I climbed under it and checked the drain plug, and was able to unscrew it with my fingers. I then checked the oil because it looked like it had lost nearly a qt. The dipstick showed it was about a qt over filled. So then i crank her jeep and notice the lifters tapping where they werent making any noise before her oil change. So i drained out a qt of oil to put some lucas oil threatment in, and the oil came out black as tar. I dont know if they changed it and put used oil back in, or just didnt change it. Whatever the case, they took advantage of an old widow. If i could put zero stars i would.

I can't say enough great things about Shannon and Bob at Shelby's Auto Repair. I'm always weary of who I leave my cars with but after hearing so many great things about their shop, I had to give them a try. I'm so glad I did. Shannon is always smiling and happy to get me in right away! Bob is the ONLY person I will bring my cars to. He goes above and beyond to fix any issue big or small while answering all my questions. These folks are the perfect example of good, honest, hardworking people. Thank You for another fantastic experience at Shelby's!

Took my classic 65 Buick Skylark in for service. Greeted by Shannonin the front office, who was both courteous and professional. Bob diagnosed my problem immediately (tuneup required) and althoughthey were busy, put my car in the garage and completed the work within an hour. Very reasonable price and excellent work. If you want great service at great prices I would recommend Shelby's!