This car wash damaged my brand new car and refused to take responsibility. If you value your vehicle do not take it to this car wash. They have a D- score with BBB.
**Do not use this company** Worker accidentally ripped the rocker panel off the side of our van by backing off the driveway and pretended like he didn’t know how it happened. We contacted the owner to get him to cover the $150 for the part and said we would fix it ourselves (generous settlement) and he didn’t follow through with payment.
I frequent this business many times before without any issues, however, last Friday I visited with my brand new car to get washed. My car got damaged on one of the facility's faulty equipment. I called and was assured there was nothing they would do to repair my car. Now if this is the way customers are treated with no accountability from the business I am going to spread the word that people should be careful of such practices. Thank you!
Great experience here as always. Alex the assistant manager did a fantastic job and provided a free wash for my new car as a courtesy for being a return customer. Every time I come here I'm greeted and helped with any needs I might have and always get excellent service.
DO GO TO THIS CAR WSH!!! They damage 2 things on my car and only provide the part for 1. Told me they don't brake things on people's car, they are only doing it as a curtesy. I am now left with the expense of replacing the button for the side mirrors on my Mercedes.
This place took great care of our car and the staff is friendly. I'd recommend it to anyone.
My girlfriend's car has a bottom engine cover or aero pan to protect the engine and make it more fuel efficient. The geniuses from Diamond Auto Spa, decided that it was easier to cut the cover to get access to the oil filter than to unscrew four bolts that hold the cover. If that is their workmanship quality you are better off doing it yourself instead of using these clowns.