Buford, GA Auto Parts

I was in distressed when i called pepboys because i was driving around with a flat, even though it was a run flat tire, my entire was shredding...I knew i had to get to a service station soon. All the service stations wer closing and know service station was willing to assist me . i remebered that pep boys had just recently opened and i called from my cell, i spoke with Karl Cooper who was friendly, understanding and sensative to my issue. He went searching for a tire to fit my vechicle right away. He told me that he would have a tire ready as soon as i got there to replace my flat. They reassured me that they would wait until i arrived. i drove into pep boys and I was greeted as soon as i walked in. Craig Sanchez explained that he was assisting me in place of Karl but I was in good hands. He worked with me with several options of tires and prices to fit my budget which made me feel at ease. I felt that Craig was understanding to my needs and did what he could to assist me further. When Craig was unable to do any more for a better price, the manager Joe Young assisted and I must say he was a gem. He also worked and assisted the guys as much as possiable to get things done in a timely manner due to it was already closing time. The guys were not so concerned about going home but was more concerned with handeling my issues with my vehichle. I felt so at ease that i trusted my vechicle with them completly. I needed back break pads and I ended up buying 4 tires as well because Joe made it affordable for me. There was also a deal when you buy 4 tires, your get one free in which you receive a visa gift card by mail. That also made things much better price wise. ... Again the prices were very fair and they accomadated me with all my needs I thank JOE YOUNG for all his help as well as the rest of the team that night. I left feeling really good about the store and the people that worked there. I will be back for my automotive needs. I have a Lexus 460 GS and I take good care of my car. I know when i bring my vechile to them it is in great hands!

I had a wonderful experience at Gunter Volkswagon. I decided to take my New Honda Odyssey to them for service on the recommendation of a friend of mine. I needed an oil change and basic service, but I also had recently had some damage to my wheel from hitting a curb to avoid hitting a dog. They were amazing and so helpful. Tina Harris and John Streeper went out of their way to make sure that my car was taken care of. I did not realize that they serviced all makes and models there until my friend told me. I was very excited to get my car back and know that it was in great working order and safe to drive my family around in it. I will happily continue to take my car there for service.

Awesome service! A very special Thank You goes to Carla, Ivan & Ricardo! Carla, for making sure I purchased the Road Hazard Warranty when I bought my new tires just two weeks prior. Ivan, for keeping me constantly updated on the progress, as my replacement tire had to be ordered & delivered from another location. And Ricardo for assuring me that he would be the one to perform the service and that he personally would make sure it was done correctly. I encourage everyone to go ahead and spend the few extra dollars for the Road Hazard Warranty. I never would have imagined that I would've needed it after just two weeks, but boy am I glad I had it... it saved me a nice chunk of change!

Ron Venable was an amazing help to me! This company is awesome to work with! They were extremely competitive in pricing, they provided world class customer service and even help to fix some issues on my stereo and car without charging a fee. I work in a customer service industry and I can tell you that Traffic Jams provides amazing customer service. I have referred this company to many of my friends and centers of influence. You can definitely know that Traffic Jams is an honest and trust worthy company and will not rip you off. They have high quality products and great service. Thank you for making my experience a pleasant one! I will definitely be back.

Ivan, Paul and Luis were such a big help when I went to get my car checked out today. Not only were they honest about the issues I have with my car, they were compassionate enough to give me a discount and help me determine a plan to get the necessary repairs done. Ivan and Paul gave me great advice about what I should do, not from a general manager and technician viewpoint, but from a caring and empathetic understanding. I was distraught upon my arrival but felt relieved with peace of mind when I left. It was nice to receive honest work and I will definitely be back for all my auto needs!

This is definitely a place that will see me again! Store manager, Ivan was exceptional in his task of getting my 2010 Tahoe serviced for the best price! I even got a free tire rotation. While waiting I found some Hot acessories & was able to use a coupon online (which Ivan told me about) to get a nice discount! The sales man @ the register, Spencer, was so patient during my purchase process! The tech who worked on my truck has it running much better. Thanks to you all.

This is the best car wash I have ever used. I have washed my own car since I was fifteen because no one ever did it is good as I did until I went to this wash. I have recommend it to several of my friends and now they use the wash as well. Great customer service with David and Jordan running the operation like managers who really care to go the extra mile to meet the customers expectation.

I recently took my daughters car into Pep Boys on buford dr for tires. The manager and Customer Service Associate were very polite and helpful. I bought four tires and left a very satisfied customer.

One of the best car wash places I used in my lifetime. A manager inspects vehicles after they're finish and they make sure you're satisfied before leaving.

The best of the best. Ask for Jason