Roswell set them up to help with rides for my mentally disabled mother in law to get to and from her radiation treatments. For the most part it was good, except she was told by Buffalo Transportation to be ready between 7am and 7:30am for her 8am appointments. They showed up regularly between 6:30 and 6:45am despite repeated daily phone calls asking them to not come prior to 7am. It upsets her and makes her anxious when things are out of the stated time. Repeated daily phone calls were necessary to get the time set at 7:30am and individual drivers to not take it upon themselves to arrive an hour early which continued to happen. Said “managers” we not helpful and had an I don’t care attitude despite my patience and courtesy when calling daily to explain this over and over again. Service itself from drivers seemed good, but office workers didn’t want to help and nothing got accomplished. Very unorganized and not exactly professional.
This is a very very good clean Cab Company the driver so good I will call them back
Great service always on time !Clean new cars and friendly drivers.Always open 24 hrs a day 7 days a week.
Just moved back to Buffalo from the West Coast . These guys have been around forever, I remember when they were taxi only, now they mostly do medical transportation. Every driver I have had has been courteous and professional. Also, the cars have always been clean. You can tell they're really trying, and it shows. They're the only ones who have a dedicated customer service professional who will call you back.
One of the best Buffalo Taxi around. Always shows up on time, regardless of the weather outside. Unlike many of local taxi companies here in buffalo. Always clean taxis and good service. I LOVE it.
This was the worst nightmare!!! I come to Buffalo often for business, we use local independently owned taxis and never had nothing but great service in the past unfortunately we tried a new service due to fact our normal service we used was booked.This local taxi called action taxi was late for pick up,car was filthy driver had a bad attitude and charged about 30% more than what other taxis charged in the past.we were stuck once in the car and late for meeting.Beware of this company action taxi we give them a negative 10 on a scale of 1 thru 10.we learned the hard way hopefully this will help others so they don't have to go thru what we did. Sincere Miami Beach Florida.
Definitely recommend! awesome service!!! My teenage son needed a ride to the train station, he had no money, missed the first train home, they picked him up, made sure he made it on time and they called me to let me know he made it their safely n was on the train home. They went Above n Beyond A++++ service
Best Airport Taxi Service in Buffalo NY
The worst cab I have ever been in. Brought us to first Niagara center. Car was grinding and scraping every time there was a slight bump. Then then driver went the wrong way down a one way street. Cop stopped her, then tries to go around the cop to continue to go down the one way in the wrong direction so the cop stops her again and help get her turn back around, meter running the whole time. Probably ended up costing an extra 10 bucks. Then we get there and she stops in the middle of the street. Wanted to pay with our card and that wouldn't work without calling it in. FIFTEEN MINUTES LATER she finally gets through on the phone to out the card to as she is getting all of us screamed at by the police. Not like we can just take off because she has our card! I can't believe how many stupid things this fare had done and how it stays in business with drivers like that! WORK CAB EVER! So we get out of the concert and try to get ANY other cab back and have no luck. So we call the number on the card the crazy lady gave us in hopes that not all the cabs are that terrible, and the guy who answers the phone hangs up on me because I had him to repeat a question! So my sister calls and they hang up on her too! Worst can company EVER and worst cabs EVER! Only reason for the one star is because we didn't die on the way to the concert but not saying that wasn't a possibility either!
We recently visited the Buffalo, NY for the second time on our tour. We've been to Buffalo before, so we really didn't want to do the touristy stuff in Buffalo NY, so this time BUF Buffalo Airport Taxi Service again, Our driver this time was Danny himself, and he was right on time and greeted us when we got off of our Airport Taxi. We got right on our way, and our first stop was the Corinth canal which is really a wonder, where we stopped for a photo opportunity (and clean restroom break). On the way, he told us about the building of this canal, and showed us a book that explained the process. Just kind of a cool "extra" stop. From there we headed to Canada. This was a slow day with not a lot of tour buses in the area, so he took us up the Niagara on the Lake. This is not a huge historical attraction, but it gives you a great view of the surrounding area. Our next stop Toronto, and the city was really interesting, The driver gave us a lot of background on the way there, and then gave us a guidebook, so that we could self-guide our own tour through the site. We were getting a little hungry, so BUF Buffalo Airport Taxi Service Driver found us a lunch spot, and then we were back on our way. BUF Buffalo Airport Taxi Service give you all the background you need, and then you are allowed the time to explore at your own pace, and see the things that you want for as long or as little as you want. I highly recommend this service for a day trip into the Athens area. We've used them twice--once for a tour of Athens, and then again for this tour. They are prompt, courteous, knowledgeable, and get you back to your ship in plenty of time!