I bought my daughter a winter coat only one they had at the store it was ripped at the seam the threads came out she is 4 so i had too get it fixed before she made it worse took it in told them i need it back asap because it suppose too be cold tomorrow it was a little hole they called in a few hours and didnt charge me great place very friendly made my daughter very happy her favorite coat got fixed
I recommend this place to everyone I know! I am a weekly customer with 3 suits, 5 dress shirts plus etc. Not only does he get all my food stains out every time but he also charges 1/2 the price and is quick! I've also had alterations done on all my suits and find the staff friendly and kind. So 5 stars every week for 3 years for me!
awesome alterations, but totally unprofessional. These women need to stop asking customers about their personal business
BEWARE! AVOID AT ALL COSTS! I was assaulted at this shop. I brought in my wedding dress to be altered. When I picked it up I noticed black stains and several snags in the sheer material, along with small holes. Maurice's wife denied even seeing the stains that were obviously there. She offered to press the dress to see if the snags would be less noticeable. While pressing, she was able to remove the one large black stain, but brought the dress back out with four more black stains. Maurice arrived at this point and she told him I was looking for trouble and there was never a stain on the dress to begin with. I felt like I was in the twilight zone. Maurice and his wife obviously have a deny deny deny strategy when confronted with complaints. Then Maurice told me no one would notice the stains because they were on the bottom of the dress. I brought in a beautiful wedding dress and they ruined it. Maurice got very defensive with me and was screaming "how would I stain your dress when I have nothing black in the shop"? Obviously their equipment is dirty. I told Maurice that I would not pay full price for the dress and wanted to be compensated for my losses. He grabbed the dress bag out of my hands and attempted to grab the dress from me while screaming at me. Then he blocked me from leaving his shop. He threatened me, assaulted me and held me against my will. I had to call the police to get out of his store. I was in tears, crying and telling him to keep his hands off of me while he was blocking my entrance to the door. He was still screaming and blocking me while I was on the phone with 911. The police wanted to arrest him for unlawful imprisonment, but I didn't want to deal with the drama of court. These people are crazy! This was the scariest situation I have ever been in! I would never ever recommend anyone go to them.
I would not recommend this place to anyone. The seamstress missed a layer of my wedding dress and the bustle was not strong enough to hold the back of the gown. I wish i would have saw these reviews before taking my dress there.
I needed a dress altered but I recently moved to the area so I didn't have a new tailor here yet. I called around using the phone book, and finally settled on Joanna's after reading the good reviews online. I told her I needed the dress done fast, and she did the alterations in TWO days! The dress fits perfectly now. The price was so reasonable, and she even charged me a little less than originally quoted. Such a sweet lady!
I agree with the other review, this place is now a joke!!! It deserves zero stars but you can't submit a review without any stars selected. My dresses are ruined and Marie is on vacation when she said she would be available for "tweaks" to the alteration. I will be asking for a refund and possibly reimbursement for the cost of my dresses as they are completely ruined. I can sew better than this hack!