Got my nails done a week ago today and by the 5th day they are a complete mess! I got a pedicure not the cheap one and a gel nail, and my finger nails are chipping at least 6 of them. My toes are also peeling 7 of them to be exact. The lady did a manicure on my nails and I had to keep pointing out clear pieces of skin to clip and also to even out the thumb nails so that it did not chip and mess up the gel nail. Long and behold she still half did it and here we are a week later actually less than when they initially started chipping. What a waist of 70 bucks. I am going to revisit them today and show them the poor job they have done. They don't even need to redo it just take it all off and refund my money that would be the proper a satisfying way to fix it.
I have been going to Ken for 5 years. Never really had a problem . So I took a break from nails for about six months ..I went in today & I see he has all new faces. Cat wasn't even there and he always do my nails..& Ken . So I go in today a guy I never saw before was assigned to do my nails. He did not know what he was doing. I should of got up but I wanted to give him a chance. He cut me twice and even whispered to me. Don't tell ken..🤔 he cut up my hands ..he didn't file my nails right. He kept messing up with my gel polish It was horrible. I'm at home now soaking my fingers. They hurt so much . He butchered me. I got Neosporin on them. Aloe Vera gel. Anything I can find. I'm disappointed. I won't be returning unless I make a appointment with Ken. And I don't know how soon that will be . Ken your business is going down. Your workers are not trained right. It has really changed at Cnd.
I had to visit this nail shop 3 times in less than 5 hours !!! This is not my normal nail shop but I needed a fill badly and I was in the area. They are rude and very loudly speaking Chinese. I paid $25 to get a fill over my real nails . Less than 2 hours later the entire acrylic and polish came off one of my nails . I went back and the same lady who did my nails fixed it and complained I got it wet or had on oil and it was my fault it came off . Then I left the shop and went home and acrylic came off another nail! I went to the shop and complained . The manager told me the lady who did my nails did not know how to do them and she would do them for me but I refused because they wasted my whole Sunday and she was ruining my natural nails. And they eventually gave me a refund. While I was there several other people complained that they were told a different price then what they were asked to pay. It was very unprofessional and the staff was very rude I will never go back and I will make sure I continue to spread the word that this place sucks .
I experienced age discrimination at this salon when I was told a patron will be taken before me (I signed in before her) because she was working (I am retired). In addition I was told I MUST use another inexperienced employee although the owner had always done them for the past 3 years. As a result, I had to file them down at home because they were applied very thickly and looked too large for my hands. I have no idea why I was treated in this manner. I always tip well and treat everyone in the salon with respect. I am saddened by this and will not return to this salon.
My mom, myself and my daughter have been going to get our nails done there since they opened this shop. I'll put it to you this way when we started going my daughter was maybe 5 or 6 years old. Now she's 24, we feel like family and have enjoyed every visit. Wonderful people doing wonderful nails. Thanks you so much sincerely Debbie Seifert
The service was HORRIBLE . I would never go back . Kevin even told me I was a bad costumer because he messed up my nail and told me I was going to have to pay more for him to fix his mistake . And then he talked about me to another worker and told me that they was talking about me if I could shut this place down I would
This was my first time there since the new owners took over. I had gel nails done, and Vicky did an excellent job! She was very nice, and the salon is very clean. I would recommend this place.Liz
Awesome nail salon! I got a gel French manicure and she did a perfect job, looks amazing. Very pleased with my experience here.
they said a fill was 10 dollars. ended up charging me 26 because of nail polish. they had children running all over the place. never again will i go to this smelly nail salon.
This was the WORST manicure & pedicure I have ever had. The workers were very rude and ignorant when I asked questions they were condescending with their tone and reactions. This place is also dirty I saw a worker reuse tools they had just used on another person 5 minutes prior. The prices on the wall were not the actual prices I was charged and they up charged for services I did not request which was additional designs on my nails. They rushed through the manicure & pedicure and the salon was empty. I had to have my nails redone 4 days after my manicure because the gel was receding badly from my cuticles and the glue was very visibly becoming undone. I wasted my hard earned money on this crappy dirty place and I hope to prevent someone else from doing the same in the future.