Build quality is not great, do not expect these products to last very long. Maybe just long enough to surpass the 1 year warranty, then you are on your own because they will not stand behind their products.
I purchased a $3,000 curved waterslide from Tent and table. The slide liner tore on the first setup.Also the velcro wpuld fall down and Rash the kids up really bad!! Sent emails, phone calls for 5 weeks, never contacted back. Finally did contact about unit 2 more weeks of putting me off. They will not stand behind their warranty, claim no one else had this problem with this slide. Then they stopped answering emails, blocked me from their facebook page and cut all ties of communication with me. So now I and stuck with this useless $3,000 waterslide .. don't not buy from them !!Customer service is awful. But they make big promises.
Purchased 2 $3000.00 slidesBoth defectiveRefunds back to my customers, hundreds spent on repairsCustomers injured on these slidesCompany claims they never had any problems, they must not read thier reviews!Never reimbursed or compensated for the money I spent with this joke of a supplierPlease don't order from themCall me first
Horrible customer service. Purchased inflatable slide and it started to fall apart after 6 months. Bought December 2013 and by June 2014 it was shredding apart. Big promises but they dont stand behind their fake warranty. Dont use them they have only junk!
We wanted to make everyone aware that this company does not stand behind what they sell....they don't have the customer service or the satisfaction guarantee like they say they are committed to giving their customers.We purchased a bouncy house from them for our business (and we have purchased many in the past from ninja jump) and this one barely held up for 6 months. From experience these bouncys should last a lot longer than that. We contacted them and they kept giving us the run around for weeks!!! We weren't even asking for our money back, we were just asking them to replace an item that was defective that they sold to us. They had no problem taking our money, but they definitely had a problem with fixing the defective item that they sold to us.