What You Need to Know About Traditional Water Heaters »
Decide if a traditional water heater is right for you, and how to find the right one.
6215 Heise RdClarence Center, NY 14032
From Business: Since 1998, our locally- and family-owned-and-operated company has proudly served the Western New York area by providing honest and reliable services to you and y…
2210 William StBuffalo, NY 14206
From Business: We at Central Heating and Cooling Inc. are a growing team of experts providing high quality, personal, efficient, 24 hour timely service and the best solutions in…
45 Pearl AveBuffalo, NY 14219
From Business: NeeddraincleaningservicesinBuffalo,NY?Lookingforplumbingrepairsormaintenanceservices?WelcometoJasonKellySewerConstruction,Inc.,locatedinBlasdell,NYandservingBuffa…
3080 Amsdell RdHamburg, NY 14075
From Business: McAllister Plumbing, Heating & Cooling has been servicing the Southtowns for over 50 years. Today McAllister's is still operated with the fundamentals of a family…
3315 Abbott RdOrchard Park, NY 14127
From Business: Vastola Heating & Cooling located in Orchard Park, NY. We have served the Western New York Since 1946. Sales, service, installation and planned service. Serving a…
Tonawanda, NY 14151
Had an install of two cold weather outdoor faucets and 2 ball valves installed back in September 2015. His helper nicked a wire and now when I relea…
Decide if a traditional water heater is right for you, and how to find the right one.
Hard water can cause scaly buildup on your bathroom and kitchen fixtures; increase water bills; and clog pipes. Learn what you can…
Water heaters differ in terms of the fuel they require. Each type of water heater has its strengths and drawbacks, including fuel type, and it can be helpful to know what these a…
Dave from Roto-Rooter was prompt and did a great job cleaning out the sewer line. He was pleasant and answered every question. Thank you.
Tomm came early which was appreciated. He located the problem and fixed it quickly at a reasonable price.
Extremely rude!!! As soon as he answered the phone (the owner) he was aggressive and gave off the impression that obviously it was too early. He answered my question with haste and turned down my service (a broken screen which can be repaired) There is no reason for that kind of treatment. If he’s mean via phone I can not fathom what a store visit would be like. The staff really needs some customer service training
My sewer to the street backed up on Sunday before Labor Day. I tried calling other sewer cleaning businesses and they all said call back tomorrow. I called Roto-Rooter and within a half an hour I had Steve at my house. Thirty minutes after Steve arrived he found a plug 24’ inside my sewer line. Steve cleared the plug, cleaned up and was gone. Excellent job, considering the time, day of the week and holiday weekend. Couldn’t be happier.
Technician Steven W was very prompt and very professional. He quickly and efficiently diagnosed our problem and rectified the issue with ease. Steven W also informed us during the process of what was happening. Highly recommend to anyone needing plumbing assistance!
They were extremely personable, efficient, polite, and knowledgeable, getting the job done of installing a new toilet and fixing my flapper on the other toilet, within less than 24 hours. Other plumbers I'd contacted were booking appts three days out but not RotoRooter. They provided service within two hours of my contacting them. So efficient, friendly, prompt, and the toilet they installed has tons of powerful flushing mojo! Thank you!!
My representative knew what he was doing, gave me options on how to fix the issues, and took care of the situation.
So let me begin by saying I tried to fix this problem myself and failed. So I called Roto Rooter. I'd like to start with the staff that handled my phone calls, these employees were the friendliest, accommodating customer service reps I have EVER had spoken with. Im not sure where you find them or train them but these people are what EXCELLENT customer service looks like. Matt Orban service technician #103 that came to my house was was one of, if not THE BEST repair guy to ever set foot in my home. I just bought my house and it was in need of some repairs and in the past 6 months I have encountered some NIGHTMARE human beings calling themselves handymen (which is what led me to try and repair my bathroom leak myself, I was fed up with poor work and expensive prices) Matt Orban has restored my faith in hiring a big name repair person to fix my problem. He gave me an estimate as well as options without any obligation to getting the repairs done through Roto Rooter (in case I wanted to shamelessly try again) however I decided to have him do the work. He was in and out of my house in less than 2 hours and cleaned up after himself. Obviously he was not responsible for replacing the tiles so keep in mind the photos are for the pipe and faucet work only. Matt walked me through every step of the way, was polite as well as on time and efficient in his task. Because of Matt Orban not only will Roto Rooter have a customer for life I will do my best to recommend this company to any and everyone I can. Thank you to the whole Roto Rooter staff from start to finish this was the best experience with a repair company I have ever encountered and even though it was under terrible circumstances everyone made an unbearable situation manageable.
We had been having some back to issues with our sewer for the past despite my husband's best efforts. So I called rotorooter the receptionist was polite,attentive,and call us help within the hour. I cannot believe how quick the technician arrived! He was very quick, efficient,and was able to take care of the problem right away. I really appreciate the fact that he took the time to explain the problem,cause, and resolution to me in terms I understood. Lastly he helped explain tips to prevent buildup and encouraged rountine maintenance. Thanks rotorooter another sewer saved. Sincerely, Kelly Schoenfelder
Came home late in the evening to a broken sump pump and a basement full of water, ankle deep in some areas. Rotorooter sent someone out the same night and he was able to replace the pump and get rid of the water before worse damage could be done. Very appreciative!
If you own a house or commercial building, you're bound to need a plumber at some point. Here's a list of the different kinds of plumbing services you might need assistance with:
You might only think of needing a plumber when the pipes in your house burst. However, a plumbing contractor also installs all of those pipes, whether they're made of PVC or copper, in your building. Professional plumbing services also lay pipe in place for wastewater, rainwater runoff and even air conditioning systems.
Not only do they install pipes, plumbers set up sewer lines and vents as well as gutters, down pipes and storage tanks for residential and commercial facilities.
Just like getting a regular oil change for your car or truck, your home's pipes and water system also need regular maintenance and check-ups to ensure they're running right. This is why plumbers also offer upkeep services to test your entire plumbing system on a monthly or biannual basis to catch any issues with your pipes before they become an emergency.
This type of work spans from moving a water line or cleaning a sewer line to installing an ice maker or even a hot tub.
Most likely, you'll need a plumber in case of an emergency repair. Services can run the gamut from repairing a clogged toilet and leaking faucets to replacing whole water heating systems. Some jobs can take just a few hours while others might require a day or two of work if the repairs are extensive, such as replacing a hot water heater.
Other tough jobs could require your plumbing contractor to put his or her carpentry skills to work by sawing through walls to get to your pipes.
You can also hire a plumber to get the cost-saving advice you need. If you're interested in buying a new home or property, it's smart to hire a contractor or a plumbing service to not only tell you if the building's foundation is sound, but also if the pipes are in good working order. You wouldn't want to purchase a new house and repair the damage someone else did to the property. This is why many plumbers also offer consultancy work to check a facility's water and gas systems and advise home and building owners on best practices they can perform to minimize damage to their pipes.
Having plumbing work done, whether it's for your home or business, can be incredibly expensive. That's why it's vital for you to ask a plumbing service the right kind of questions before you hire them. You want to do as much due diligence on your part as possible to get a professional who will not only do quality work but also charge you a fair price for it.
It's best to hire a plumber to do a simple, everyday maintenance task for you first so you can judge his or her work. If you're happy with it, save their contact information so you'll have them on hand in case you need an emergency repair. This can spare you the extra worry and anxiety of having to track down a plumber if you have a broken pipe. Additionally, it can save you from being overcharged.
However, what should you ask a plumbing service if you've never even hired one before? Here are a few questions that can help you identify the professional from the amateur:
Are you licensed and registered?
Some states do not require plumbers to be licensed, but for the safety of your house, the people living under your roof and for your pocketbook, you'll want a licensed plumber to do the needed work.
A licensed plumber means the person completed the necessary education or training required to work as a professional tradesperson. Hiring a licensed plumbing service means the people working on your building are knowledgeable about water and gas pipes. If you use unlicensed workers, you run the risk of them damaging your home even further and endangering you by doing faulty work.
Check your state's laws beforehand, as hiring an unlicensed plumber could be illegal where you live.
Not only do plumber apprentices have to complete their training and education to receive their licenses, they also are required to pass a criminal background check and carry liability insurance. Hiring just anybody can make you vulnerable to fraud since unlicensed plumbers might not know what they're doing or could pretend to fix something and end up charging you for the incomplete work.
Are you insured and bonded?
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building. Remember, not all plumbers are the same and not all of them carry the necessary insurance and bonds to protect themselves and your home from damage or shoddy work.
How many years have you been in business?
Not only do you want a licensed and trustworthy professional, you'll want one who's been in business for a few years. More experience also means the plumber will have a prior work history you can check. A more inexperienced plumber might not have many customer reviews or examples of his or her work to show you.
What, if any, professional associations do you belong to?
It can never hurt to ask plumbers if they're part of a professional association, whether it's a state or national group. Being a part of a professional organization provides an extra guarantee that the person you hire is licensed and offers you a warranty for their labor.
May I have a list of references?
While it's advisable to ask friends, family and neighbors if they can recommend a good plumber, they might not have anyone you can call. With that said, it's best to ask a plumbing service for a list of references that you can contact to get a good picture of the kind of work their business does and if it's quality or not.
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
Do you offer a written warranty for your work?
Whenever you make a large purchase, you always request a receipt, right? Well, you will want a written warranty for any work or repairs done to the plumbing in your house. You want someone that's doing major maintenance or repair work on your house or commercial building to stand by his or her labor. Before you hire a plumber, ask him or her if they offer written warranties.
Will I need a permit for this work?
If a plumber needs to do major repairs to your house, the work could call for a permit. You'll want this since a permit provides added assurance that the work is done correctly. Having this added measure in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you ever plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will also want to check any large work you did to make sure it was done properly.
To keep yourself safe from fraud or a possible scam, always remember to ask plumbers for their license along with a written warranty for their labor. Besides this, further safeguard yourself by checking their references and ensure they or their company is insured and bonded to do their work.
While it's smart to get maintenance work done on your pipes every once in a while, there are a number of prevention tips that will not only prolong the life of your pipes but also help you save on your water bill. Here are a few you should keep in mind:
Be mindful of how much water you use in your bathroom, kitchen and even outdoors when watering your lawn. Make sure your toilet handle works properly and doesn't stick. You don't want it continuously flushing. Replace your old shower heads with more efficient low-flow options that can cut down on the gallons of water you use each morning.
Simple things such as turning off the sink while you brush your teeth or only running your dishwasher or clothes washer when you have a full load to clean can make more efficient use of water.
You won't always need to call a plumber to help you fix a nasty clog if you treat your pipes right. Don't use your toilet or kitchen sink like a trash can by stuffing hard to flush material down the drain or pouring fats and oils down the pipe. Throw coffee grounds and eggshells in the garage instead of in your sink. Also, only use your toilet to flush human waste and toilet paper, because any other materials could clog your commode.
Frozen pipes are hazardous and can cause massive amounts of damage to your home. To prevent your pipes from freezing during the winter, run your faucets at a trickle and keep your house's heater at 55 degrees Fahrenheit or above to keep the water flowing.
Plumbing problems come in all shapes and sizes. The following are some of the most common, as well as how to fix them:
If you turn on your bathroom or kitchen sink in the morning to find brown or rust-colored water coming out of your faucet, don't panic. The discoloration is most likely due to old iron pipes or recent use of a hydrant or water main that disturbed the usual flow of water. Keep your water running for a minute or so and it should run clear after a while.
Leaky and Dripping Faucets
Having a leaking or dripping faucet can run up your water bill. To fix it, first shut off the water under the sink then remove any decorative parts of the faucet and replace the washer and O-ring before reassembling everything.
Your water heater could be the cause of a lot of issues around your home, from a lack of hot water to foul smells and popping sounds. Hire a professional plumber to take care of the more complex jobs that a heater can require. However, if you're having hot water issues, you can simply examine the thermostat and adjust it accordingly.
If you hear odd sounds coming from your water heater, it could be due to sediment building up. To get rid of this, make sure you clean out the heater every few months. However, if you hear a boiling noise, it could mean the heater is overheating and you should call a plumbing professional as soon as possible.
Drain and Toilet Clogs
Before calling a plumber, try to unclog your drains and toilets yourself by using a plunger. Make sure you use a standard bell-shaped plunger for your sink and shower drains and a plunger with a flanged end for your toilets. If neither type can loosen the pipe blockage, put a plumber's snake to use. Ratchet the snake down the pipe to eliminate any clogs.