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Merchants Insurance Group

Map & Directions
(2 Reviews)

250 Main St, Buffalo, NY 14202

(800) 462-1077

CLOSED NOW
Today: 8:00 am - 4:45 pm
Tomorrow: 8:00 am - 4:00 pm
101
YEARS
IN BUSINESS
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General Info
Since 1918, Merchants Insurance Group has provided quality property and casualty insurance protection to businesses and individuals in market segments with identifiable risk characteristics in the Northeastern, Mid-Atlantic and Midwestern United States. Merchants offers policies covering various business assets, commercial and personal automobiles, contractors and homeowners. The company has offices in Buffalo, Albany and Hauppauge, N.Y., Manchester, N.H., Moorestown, N.J., and Columbus, Ohio. The company s products are also sold through a network of more than 500 independent insurance agents, typically located in small- to medium-sized cities, as well as suburban and rural communities. Merchants typically targets agencies that have between $3 and $15 million in total agency volume.
Hours

Regular Hours

Extra Phones

Phone: (716) 849-3333

Phone: (716) 849-3195

Phone: (716) 849-3346

Phone: (716) 849-3222

Toll Free: (888) 644-6680

TollFree: (800) 952-5246

TollFree: (888) 644-6680

Payment method
amex, check, discover, invoicing available, visa, master card
Neighborhoods
Central Buffalo, Central Business District
AKA

Merchants Mutual Insurance Co

Merchants Mutual Merchants Mutual

Categories
Insurance, Homeowners Insurance, Health Insurance, Auto Insurance, Liability & Malpractice Insurance, Property & Casualty Insurance

COUPONS & DEALS

No coupons available

Reviews

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ThistleandBell

08/29/2011

Provided by Citysearch - 
Overall
Do not go with Merchants

Merchant Insurance Group's Automative Billing System is faulty and their customer service representatives do not contact you after you request them to do so. They are also extremely unprofessional and rude, including their supervisor. I would not recommend anyone to use Merchant Insurance Group for car insurance or any other services. Their customer service is terrible and by far the worst I have ever experienced.

cathy0123

03/30/2010

Overall
Questions

I called to ask a simple question. I was told that everyone was in a meeting. I think it's a shame that when you call your office to ask a question . . . there is NOT one person who is available to answer me! You should have someone besides a switchboard operator available to assist clients! A company as big as you are should be available at all times during business hours. Very frustrating!!!

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