Eye To Eye Optical Inc
3561 Sheridan Dr, Buffalo, NY 14226
Phone: (716) 800-2563
Local Calling: (716) 800-2563
Phone: (716) 249-0311
Phone: (716) 249-0508
Phone: (716) 259-1902
By Appointment Only: No
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
No coupons available
Frank was great! These people who write bad reviews likely can never be pleased or satisfied and probably screwed up. Frank takes his time and gets it right. Also, I scratched my glasses in the first week and he made sure I recieved brand new lenses free of charge! Excellent service!
Great Service, Integrity, and Respect.
Frank treats you like you are family. On one of my visits to pick up a pair of glasses, Frank was finishing up with a client and I overheard her say that she was tired and wasn't feeling well. Frank spoke to her with the utmost kindness, put an arm around her and walked her to her car. You just don't see this kind of human connection in larger, corporate business establishments, where numbers are the primary focus rather than having a caring personal relationship with each individual client.
Frank does not try to over-sell or convince you to buy expensive products. He allows you to pick a product based on your individual needs and budget. I never felt forced into buying more than I wanted. Franks has superior knowledge regarding glasses, contact lenses, and eye health in general. He answered all of my questions with confidence and clarity. He explained to me why certain lenses and frames were more expensive than others and encouraged me to buy what I felt comfortable with. I never felt pushed or rushed. It was as if I was having great conversation with a good friend.
I was impressed with the awesome collection of designer glasses. Frank has a superior sense of class and style, which is reflected in the products that he carries. I love my glasses and have no qualms about spending extra money for superb quality products and service. Frank gave me a nice discount on frames and had each pair of glasses ready in a timely fashion. Bottom Line: I have a lot of respect for Frank and trust him completely. I will gladly continue to do business with eye to eye optical. Thanks so much!
I called Eye to Eye today since they offered one hour service on contacts. My lens was damaged and was not comfortable. Frank said he could get me in for an exam today with the Doctor. After having a great eye examination, Frank said would I like to see better at night and reduce the glare. He said I could try these new contacts and I would see the difference. I came back for a check up the next week and was seeing better that 20/20. My vision actually improved from the first day. I am glad that he suggested this new product. Thanks for taking the time to explain the new design. My old optical store never took this much time to help me.
05/31/2012Provided by Citysearch -
My experience at Eye To Eye Optical was absolutely incredible. I have been wearing glasses for about 18 years and Frank was a great trainer for my first set of contacts. I am so happy with my contacts and the overall experience I have had just in the last week of wearing them. I highly recommend Eye to Eye Optical to anyone who wants to switch from glasses to contacts!
This owner went above and beyond to explain to me why the glasses I got somewhere else actually made it more difficult to see. Frank helped me to pick out the correct glasses and I can finally see again!!!!! He was able to complete my glasses in two days thank goodness. If you had difficulties with your glasses and getting the correct lenses I suggest you go here. I asked so many questions and Frank spent alot of time helping me. He knows his stuff and was really able to get me what I needed. He also had a great attitude unlike the las tplace I went. My friend recommended him and I'm really glad I came here. My cousin has an appointment with him next week and I know she will be happy. I wil never go anywhere else!! Thanks alot Frank!!!!
03/24/2012Provided by Citysearch -
Frank is very professional and very knowledgeable. It seems like you know him already.
Great products and lineup. I found a great pair of frames from italy... Very nice.
Great place and great service.. Frank is always available for questions... I recommend eye to eye to everyone...
03/22/2012Provided by Citysearch -
Mr. Senia goes the extra mile for your eye care. I highly recommend him. He carries a great line of products of which I wound up with a high end pair of frames that I just love. Any time I needed adjustments he was happy to help me out. You get personal one on one service with Frank. Highly recommend Eye to Eye. A+++++
My Personal Experience was the best contact lens fitting I ever had. Frank really knows how to fit Bifocal Contacts. I went to three Optical stores and was very disappointed that I could not see. I went back and tried other contacts, and no luck. THe first time I called Frank, he said they carry many different brands. I gave him a try and now I can see my text messages again and walked out seeing great. He is very professional and his experience made all the difference. I would Highly Recommend this store to all my friends !!!