Buffalo, NY Best Western Plus Galleria Inn Suites

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Best Western Plus Galleria Inn & Suites

1. Best Western Plus Galleria Inn & Suites

601 Dingens StBuffalo, NY 14206

(716) 896-2900

From Business: At the Best Western Plus Galleria Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western …

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Best Western Plus the Inn of Lackawanna

2. Best Western Plus the Inn of Lackawanna

2500 Hamburg TpkeBuffalo, NY 14218

(716) 821-0030

From Business: At the Best Western Plus the Inn of Lackawanna you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western …

Businesses in related categories to Hotels
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PREFERRED

7. Hotel Indigo

(877) 654-0232

From Business: IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at hotelindigo.com for our lowest rates. You won't find these anywhere else. Hotel…

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Holiday Inn Express

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8. Holiday Inn Express

(877) 654-0232

From Business: IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at holidayinnexpress.com for our lowest rates. You won't find these anywhere else.…

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9. Crowne Plaza

(877) 654-0232

From Business: IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at crowneplaza.com for our lowest rates. You won't find these anywhere else. Crown…

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10. InterContinental

(877) 654-0232

From Business: IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at intercontinental.com for our lowest rates. You won't find these anywhere else. …

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Holiday Inn

PREFERRED

11. Holiday Inn

(877) 654-0232

From Business: IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at holidayinn.com for our lowest rates. You won't find these anywhere else. Holida…

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Salvatore's Garden Place Hotel, An Ascend Hotel Collection Member

28. Salvatore's Garden Place Hotel, An Ascend Hotel Collection Member

(4)
BBB Rating: A+

6615 Transit RdBuffalo, NY 14221

(716) 635-9000

Very nice rooms and hotel amenities with nice continental breakfast. Numerous restaurants and shopping nearby.

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Scottish Inns Kenmore

29. Scottish Inns Kenmore

BBB Rating: A

1346 Sheridan DrBuffalo, NY 14217

(716) 876-4489
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30. Pine Hill Arms Hotel

MAIN StBuffalo, NY 14202

(845) 254-4012
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Helpful Reviews 
Millennium Buffalo
Jean P. rated

What a joke! We made reservations for dinner 2 days prior to our visit. When we got there, the restaurant was closed and we had to go into the bar to order dinner. The food, service and prices sucked!! I would not even bother going there EVER AGAIN!

Salvatore's Grand Hotel
John S. rated

I hope this review is found helpful, My girlfriend and I were so SHOCKED by our latest stay at this hotel we had to post. I informed Mike at the front desk of problems we were having with our fridge again not getting cold and the jacuzzi draining water. (This was a common trend with the 3 prior times we stayed here) After I told him this, instead of apologizing for the inconvenience and assuring me he would take care of it he asked me to hold for a second and then proceeded to walk to the back and then told Russell, the owner. Who stormed out into the lobby area where I was standing next to my girlfriend, and with his face beat red and in a very nasty and confrontational manner, screamed at me and got in my face saying, "WHAT THE F--- IS YOUR PROBLEM, EVERYTIME YOU STAY HERE YOU HAVE AN ISSUE. NO ONE ELSE HAS PROBLEMS, NO ONE ELSE COMPLAINS. IF YOU DON'T LIKE IT HERE DON'T STAY HERE. WE WILL GIVE YOU YOUR MONEY BACK AND YOU CAN GET THE F--- OFF MY PROPERTY AND NEVER COME BACK.". Mike who was accompanying me (My girfriend stayed downstairs in the lobby) on the elevator to replace my fridge, was rude and extremely dismissive of the problems we have had and told me our issues in all were illegitimate and unnecessarily mentioned. Telling me I didn't need to tell them of the problems with their rooms and it was wasting their time. Mike later that day approached us in the fitness center, and apologized for the way we were treated and encouraged us to come back, at the same time, totally neglecting his part in how the situation transpired and how he dismissed our concerns as worthless. He placed the blame entirely on Russell saying he was "embarrassed" at how Russell acted and "had" to apologize for how Russell acted and how we were treated. He told us he was so upset he had to ask the General Manager Mark for some personal time so he could clear his head and call his girlfriend to tell her what happened. He then told us other people have complained on various occasions as well and that Russell went as far as to call the police to have them removed from the property. Mike also told us how in Russell's aging years he is starting to lose his memory. He described a time when he worked for Russell and Russell fired him and how when he came back a few months later in hopes to get his job back Russell did not remember him and that when Russell was introducing him to Mark as if they never met, he said that he had a "good feeling" about Mike. Mike told us how the General Manager Mark mainly runs the Hotel and that Russell is just there for appearances since he is the owner and usually sleeps most of the time. To say the least, I was shocked and amazed at how intolerant, unaccommodating and short-tempered the owner was, and furthermore the level of unprofessionalism he showed us was completely unacceptable. If you go to this hotel, just accept the fact that the ammendities in the room are as comparable as going to a Days Inn keep your mouth shut and smile. Don't get me wrong, the room is spacious, and it was visually nice, but when you go to use the items nothing worked except the TV, bathroom/ shower, the Coffee Maker, and the bed of course. Don't waste your time offering feedback to improve the place, it just falls on deaf ears and you may experience the same fate as I, being cussed out by Russell Salvatore for simply reporting a problem with your room. Russell is a nasty man who clearly does not value the business of paying guests. I discourage anyone who is looking for a pleasant stay from ever going to Salvatore's Grand Hotel. (Not to be mistaken with The Garden Place.)

Millennium Buffalo
Fanny0657 B. rated

Stayed here a few days ago and we had a lovely experience. Here is the breakdown: The customer service, concierge desk and room service was excellent, very friendly and provided quick service and help when needed. The room was newly renovated, clean, comfy bed and a decent shower (If you are tall than the shower head isn't for you : ) The door to the room had a big gap at the bottom, you could hear people in the hallway very clearly at all hours…they really need to fix that. We found it a little weird that the swimming pool was in the hotel restaurant although it was surrounded by greenery, it was still bizarre. Room service had a great selection for both meat eaters and vegetarians. All in all, a great stay.

Salvatore's Grand Hotel
tana4596 rated
Very disappointed

Totally ruined a 30 year anniversary celebration dinner for us. We were served mushy shrimp and raw steak when medium was ordered. They actually cut Alaskan king crab legs into 3/4 inch pieces which made it difficult to eat. Would you cut someones steak into little pieces? The service was terrible with the waiter not even returning to the table to ask how things were. They brought a bill to the table with over $40 worth of extra drinks on it although they did correct it after bringing it to their attention. Total cost for dinner for 2 was over $150.00 which for this kind of food and service was a total ripoff. Really it's not about the money but more, I can never get my 30 year anniversary back. Very disappointed.

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