I was robbed by another customer at this location on June 9, 2018. I immediately went to the store manager who watched the surveillance video and was told to immediately go file a police report in which I did. It’s now been 20 days and this store still hasn’t turned the video over to the police so they can try and identify her. I was told by the police Tops has not turned the video over due to not having anyone there to burn them a copy. Really!? I was told by the manager that this happens quite often at this location hence the reason why they have such a good relationship with the Cheektowaga Police but now your not going to turn this video over to them!? When this happened in the store I was checking out at self checkout, right next to the cashiers station, less than two feet away. Two cashiers were standing there and facing my direction the entire time. I shouldn’t have but left my wallet on the self checkout machine as I needed to hand the cashier a coupon. I literally only needed to turn around to do so. My son was with me and my youngest daughter whom I was holding in my hands. This lady next to me cashing out, not once but twice I was told, walked over to my machine and stole money out of my wallet. Now theirs two cashiers standing there facing my machine and while I have my back turned to it, they didn’t see this lady come over twice to my machine and steal out of my wallet?????? I don’t think so! I think corporate needs to review this video and see if these two cashiers watched this happen and did nothing about it. They need to be held accountable if so.
396 Seabrook DrBuffalo, NY 14221
Not worthy of 1/2 star. A Dump disguised as a supermarket. You might barf or pass out walking in the front vestibule from the rank odor of the bottle return room. Was in express line with 2 items and could have driven to Canada in the time I waited. Very overpriced and asked about price matching but they laughed. AVOID this place, it gets remodeled but still a sh*thole.
I don't know how this place is still in business. Higher prices and less selection than Wegmans. Only 2 cashiers on a Sunday morning with a 20+ minute wait in line. Wish I had never stopped there.