750 W Lake Cook Rd Ste 190, Buffalo Grove, IL 60089
Alison is great. I have been on two other boards in different associations as well as have worked with over 100 management companies throughout Chicago Land in my occupation. I find Foster Premier to be one of the best but Alison definitely makes the difference.
Our property manager is a fine example of how a professional handles her job. she is always courteous, even under very trying conditions. Her knowledge of property management is particularly helpful to the board, as well as to all of her residents. I have worked with her for 5+ years, very pleasant years and she is definitely an asset to Foster/Premier.
02/10/2010Provided by Citysearch -
I called so many times in the past notifying The Foster Premier Inc. about dangerous ice & snow accumulation around our dwelling unit. I also complained about snow removal after 8 a.m., which is the time when all our neighbors including ourselves are already gone to work. Every time I call in, I face the worst treatment from Marla and is given information in a very disrespectful manner. No request have been satisfied. I often would get the person dropping the phone call. My suggestions and complaints are never taken seriously. In return, all I get is a very sarcastic, rude and disrespectful tone. I never received notifications about the Board Meetings either. That said, I often feel powerless and being unable to improve the maintenance of the premises.
12/13/2009Provided by Citysearch -
In all my years on this good earth, I have never met a MEANER angrier vindictive WITCH with a ""B"" than our property manager B. Doren.. From my experience, and by talking with other home owners in my community, they don't act like they respect their customers at all. I REALLY had the ""feeling"" that they were a little too friendly/cosy with our board of our association (.why ???). I met the owner briefly one time at a meeting, and in my honest opinion.. just a big group of arrogant jerks who showed disrespectful attitude to their customers... again not facts here just 100% my subjective view as a customer, and so you should form your own opinion of the company... just take my review as the feeling of one individual..although gee wiz.. it seems like a lot of customers may agree with me...?
10/14/2009Provided by Citysearch -
I would never understand a home association, who collects $$ but has nothing to do with the area. We have no parks, no pools, no nothing, where does my money go? That’s right, we do have some trees that if we don’t water ourselves they would die. Seriously, I would like them to tell me where my $$ goes? Why do I have to pay them for doing nothing?
Oh yeah, and lest don’t forget that they don’t communicate with you, somehow you always fall out of their mailing list, unless off course the mailing is a bill to request money they don’t deserve.
One of the worst customer services ever. I just called the place and the person who answers the phone, didn’t even bother to let me finish talking before she transfer me somewhere else without even asking me or telling me. How rude!!!
09/04/2009Provided by Citysearch -
I have lived in a townhome managed by them for over two months and have several maintenance requests that have gone un-done. I speak with their office rep who handles this and she seems to never remember speaking with me. Don’t live in a development managed by them!!