Buffalo Restaurant & Ice Cream Parlor
1180 W Lake Cook Rd, Buffalo Grove, IL 60089
Phone: (847) 808-1121
Phone: (224) 313-5183
Phone: (847) 808-8999
Primary Phone: (847) 947-4303
TollFree: (800) 808-1120
Cream Buffalo Restaurant
Buffalo Restaurant Cream
Parking: Free, Private
Bike Parking: Yes
Good For Groups: Yes
Good for Kids: Yes
Wheelchair Accessible: Yes
Take Out: Yes
Cuisines: Take Out, Dessert, Ice Cream
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: No
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Expect to be overcharged if you order the special.
On three different occasions I took my family there and we had their special $12.95 after 5:00 PM. When the bill comes it was charged $13.95.
They blame it on the computer. Three times in tree different months?
If you go there, check your prices.
My husband and I stopped by for their matzah ball soup which we think is great. HOWEVER, I ordered the reuben sandwich and was violently ill within 4.5 hours and had to stay home from work for a full 2 days to recover. It was either the sauer kraut or the 1000 island dressing (i'm guessing it was the dressing). It will be a long time before we go back there again (if we ever do) and we've been long-time customers. I will be writing the restaurant a letter regarding this.
We recently had a party of 7 for breakfast - our food arrived, but no toast. I pointed this out to the server and she said that the toaster was broken and the cook refused to make toast on the grill. The toaster was either fixed or replaced and toast was delivered to our table, but by then our entrees were basically finished.There didn't seem to be any manager present who could have rasolved this quicker. Strike one.
05/01/2007Provided by Citysearch -
My friend had ordered the Chicken Parmesan and I had ordered the Buffalo Chicken Wings and Fried Zucchini. When our food arrived we were thoroughly displeased. First off, my friend, who doesn?t eat red meat, was shocked to see that the Chicken Parmesan had meat sauce on it. As far as I know Chicken Parmesan does not come with meat sauce. My Buffalo Chicken wings were full sized drumsticks covered in a sweet bar-b-que sauce, not the tangy spicy sauce the menu described and the drumsticks were extremely stringy and bad as though they had been in the freezer a little too long. The Fried Zucchini was soggy and gross, it went limp in your hand as you picked it up. All three entrees were not edible and not up to our standards. Now, I have NEVER sent food back at a restaurant before, usually everything is at least satisfactory, but me and my friend could not see paying for food that we could not eat. What happened afterwards is the reason I feel compelled to write in. The owner or manager, he never specified his position, came up to us demanding to know why we sent our food back. We explained to him the same things we told our waitress and he started yelling at us about how much food we just wasted and how much it cost him. At this point me and my friend were starting to feel very nervous because he was yelling at us in front of the entire restaurant and everyone was staring in our direction! He yelled at us for a good five minutes demanding that we still pay for the food and telling us that this has never happened in his restaurant before. We refused to pay for a meal that neither of us could eat and he still had the gall to put the check on our table! We walked up to the front, informed the cashier that we refused to pay and left. If we had not been treated so poorly by the owner I would not be writing this letter, I would even go back there again and simply order a different meal but the way we were treated by management is unacceptable!