Keiser's Appliance & Service

We had a problem with our LG Dryer and made an appointment with Keiser's Appliance & Service. The repair technician, Robbie Jr., was very knowledgeable and a good communicator. Robbie listened to the dryer first and then removed the drum and went inside to check everything was in order. He removed the electrician's tape that held the vent pipe and applied a more durable one that would keep the pipe in place. He checked everything and found my husband's metal collar stay that he says probably was captured in the dryer lint filter and fell in when he took it out to check inside. That piece of metal stay probably caused the grinding noise and burnt smell we had after drying a load of towels. We were very pleased with Robbie's service and it was a pleasure having him here for the repair. He offered to come back if the loud grinding noise returned and said to capture it with our phone so he could hear it. He kindly pushed our washing machine back in as it sits on a drip tray. Excellent service and I won't hesitate to contact Keiser's again in the future.