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Please contact the business for updated hours/services due to the COVID-19 advisory.

General Info
We believe B and A Appliance Service is the #1 choice for appliance repair in Buena Vista, VA. We stand by our service. Our office is in Buena Vista and we will always attempt to accommodate same-day repair for homes in Buena Vista, VA. We live here and want the absolute best for residents and the surrounding community. Each one of our experienced technicians can fix and troubleshoot all types of residential appliances. A polite, certified and experienced technician will come to your house. That is our guarantee to our customers! B and A Appliance Service specializes in professional appliance repair in Buena Vista, VA. Our certified technicians can fix the most popular brands and all types of home appliances. Customers in Buena Vista, VA can trust us to come to your home on schedule and receive the best service and immediate results. Why wait? You don’t have to go one more minute with a broken appliance in your house! B and A Appliance Service is available to repair most problems on standard types of refrigerators – includes industrial models, side-by-side and stand-alone. Our professional repairmen participate in on-going education to troubleshoot and repair cooling problems, broken ice makers, condensation issues, water puddles and leaks, lighting, digital panels, smart synchronization, and several other problems. B and A Appliance Service provides service for every type of issue on residential washing machines and dryers. Our technicians fix defects associated with vibration, agitation, grinding sounds, door closure, draining and other typical issues. You can rely on our repairmen to wrap up the job within the first appointment and to restore your appliance to its original condition. B and A Appliance Service provides dishwasher repair service in Buena Vista, VA We diagnose and fix more dishwashers in a week than any other household appliance. That’s right! We can fix most types of problems that lead to unpleasant odors, cloudy glassware, loud sounds, agitation, draining problems, burning, dripping water and many more. B and A Appliance Service is trained in repairing ovens, stoves and ranges – includes industrial units for commercial establishments. Repairmen have professional tools and on-the-job training to repair burners, doors, control panels, heating coils and ventilation on electric and gas models. Our oven repair features a satisfaction guarantee on manufacturer parts and labor. Call 4343225075 now to speak to an appliance repair expert.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
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Payment method
all major credit cards
Categories
Major Appliance Refinishing & Repair, Small Appliance Repair

Reviews

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Phillip H.

04/30/2018

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I had a terrible experience with Keiser's. They came to repair my washer and there was bleach still in the machine. They told me that bleach may have spilled on my brand new carpet and refused to let us try and dilute it. They then refused to compensate us in any way shape or form after the carpet was ruined and had to be replaced.

Awful customer service!

N Y.

02/03/2017

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Expertise
Promptness
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Fast, Dependable service! No idea why someone would lie and make a false review as that KT person other than to abuse the review system here since its impossible to remove. These guys are professional - you pay for their services as I did and got good service. As someone in the service business myself I know all to well how things roll with an unhappy customer and you can't please them all. Issue with the internet is people can write bad reviews without a face...with lies and unfounded nonsense.
Don't believe everything you read on a negative review - you can't make everyone happy when they don't understand how things work. I've had this company do work for me and family many times over the years, always quick and always do a good job.

K T.

01/17/2017

Overall

We called Keiser, asking if they were an authorized dealer for our dishwasher which was displaying an error code. We were told they were. When Robert came to our home, he stated he didn't know anything about repairing our dishwasher! A conversation ensued, particularly regarding why I was told they were, indeed, an authorized dealer. I felt intimidated by Robert. He maintained he could fix the unit, saying, however, that he didn't know anything about the appliance, but he "could figure it out." He stated he would have to do some research & come back. Weeks later, folliwing many phone calls on our part, he returned, saying he may know what the problem was. He installed what he referred to as a "cheap part", saying, "See if that works." It did not. More waiting because they were on vacation. "Let me figure something else out." Weeks passed...no word from Keiser. They then told us it's not a dishwasher problem, to hire a plumber as "It's a drain problem." We asked Robert if a plumber comes, and it's NOT a plumbing problem, will they reimburse us for our plumbing bill. They said they would not. He then dismissed that it was a drain problem! Srated he doesn't know what to do, other than replacing a major part that's very costly "And THAT might not even fix it!" The facts remain we have the same error code as when we initially called them, we have paid them $250 and the dishwasher still does not work. We asked for our money back, to which Robert refused. Our review is based on actual facts, and in hindsight, we wish we had Robert leave the house when he first said, "I don't know anything about your dishwasher." They not only were NOT an authorized repair facility as they told me when I first called, they have $250 of our money, and have failed to repair our appliance. This is bad-business policy to treat an earnest customer, seeking help. Therefore, we strongly recommend that you look elsewhere for your appliance/appliance repair needs.