Buena Vista Tool & Equip Rental IncAdd to Favorites
30070 Us Highway 24Buena Vista, CO 81211Map & Directions
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Please contact the business for updated hours/services due to the COVID-19 advisory.
|Mon - Fri:|
Phone: (970) 395-6041
Phone: (719) 395-2850
Fax Number: (719) 395-2850
Fax: (719) 395-2850
Buena Vista Tool & Equipment Rental Inc
Buena Vista Tool & Equipment Rental
Buena Vista Rental
Buena Vista Unit & Eqpt Rental
Parking: Lot, Private
Wheelchair Accessible: Yes
Outdoor Seating: Yes
Services: Tool & Equipment Rental
I rented a mini-excavator in August, so you can see I thought about this review for some time before writing. I used the excavator for about 2 hours on my site and when I was tramming over smooth flat ground, the off operator side track came off- none of the common reasons for that were in play. Unfortunately the track coming off threw the machine to the edge of a steep bank, and it didn't have enough power to pull itself out like it should have.
In order to prevent the excavator from rolling over the bank, I rented their JD 450 dozer which worked well for the first several hours, but then had power/fuel issues and couldn't move the mini-excavator once I had moved the bank to get in the right position to pull the excavator. I used it as a deadman with ratchet come alongs and finally got the excavator out.
The excavator walked out of the track several times as I roaded it out, again, no common causes of throwing the track, rough surface turn, etc. To make matters worse, the dozer barely ran to get back to the loading area I used and this was going downhill. I paid nearly $3000 to use the excavator and dozer and extracting both for a total of 3 hours work on my still uncompleted project.
I expected a break on the rental due to the series of mechanical issues, but paid full price, including the extra time everything took due to equipment failure. If I would have let the excavator roll off the hill, the damage waiver on the rental would have saved me a waste of thousands of dollars and headaches.
I don't say this out of anger, but more to help others to avoid the pain I endured doing business with Buena Vista Rental, I do not recommend renting equipment from them. What I used was badly worn and not fit for purpose,. When the equipment failed to perform, the shop assumed no responsibility. I would have been a significant return customer, but I will haul equipment 300 miles before I do business here. I am a professional equipment operator with over 40 years experience.