Oc Imperial Motors
7499 Orangethorpe Ave, Buena Park, CA 90621
Shop elsewhere, do not buy here. Dishonest dealership and lack customer service and appreciation. BAIT AND SWITCH. Approach this dealership with caution!!!
I had emailed the dealership on a Tuesday regarding a Mazda I was interested. Vijay called me and confirmed the vehicle was in stock. I informed him I would be in on the weekend.
I called on Friday again and he confirmed the Mazda was in stock and I can come by to see it the following day. I went in on Saturday and they told me the Mazda was taken in to the mechanic's for an inspection and I was unable to see it. He tried showing me some Nissan's, which I told him I was not interested in.
I left him my name and phone number to call me as soon as the Mazda was back in the dealership so I can go into purchase it.
Monday comes and he has not called me, I call him around noon and he tells me someone has put a deposit on the car the past Friday (which was the Friday I called) and that they are in negotiations. I get upset because I had been speaking to him about the Mazda prior to that and why would he not inform me there was another buyer.
He calls me Monday evening around 6 and tells me the deal fell through and I can come by to see the Mazda as it is available. I take an Uber, paid $25 to the dealership. I get there and there is no Mazda. He instead give me the keys to a Nissan to test drive. I told him I was there for the Mazda to which he informs me he had sold it THAT SAME MONDAY MORNING!!!
At this point I was extremely upset at how unprofessional, unorganized and how unappreciative they are of clients. I yelled at why he would trick me to come in. He said he made a mistake and was confused of the cars. This was clearly just a trick to try to sell me.
Look elsewhere for you car, check the yelp reviews of the car dealerships you are going too, there are still some honest car dealerships out there who are truly concerned for what their clients, this is not one of those places.
No stars. These people are crooks. My boyfriend put a deposit to hold a truck and they told him since he put down the money that it would be illegal for them to sell the car. They have him get the insurance on the car. Then we go to pick it up as we arrive we watch a man drive off with the truck. They sold it to someone elae gave him attitude and then didn't want to give him his deposit back only half. It wasnt til i mentioned my father was a lawyer that they found the rest of his deposit. Even then shorted him 20 bucks. And this isnt the only shady deal they have pulled.
This place sells crappy cars! I bought my son his car from there and have not even made a payment on the thing and we have already had to put $1000 in to it to be repaired! They by used cars and just piece them back together again with crappy used parts. Their cars look ok on the outside but internally in the engines they are CRAP! I will never recommend this dealer otr the people that work there! They are all horrible