If I could rate in the negative numbers, I would. I placed my original order at 6:31 and was given an estimate of 30-45 minutes. At 7:43, I called to see what the status of my order was. I was told he was on his way and it would be 10 additional minutes. At 8:17, my food arrived. I paid and went inside. The sauce from my Mongolian beef was all over the inside of the bag and the other containers. We ordered the Mongolian beef, pork egg fu young, pork fried rice, 8 crab rangoons, and 10 fried dumplings. Everything, I repeat, EVERYTHING was ice cold. And I only received 5 and a half out of the 10 dumplings. Yes, a half. When I called at 8:23 to complain that everything was cold and I did not receive everything I ordered. I was told there was nothing they could do for anything but the fried dumplings. The manager offered to send out a new order and he promised they would be hot. When I called back at 9:42 because I still had not received the new order, I was told that they were busy and only had one cook and it was taking a while to cook. He told me that he sent them out the door of the restaurant 30 minutes before I called and ensured me that they would still be hot. I live 4 minutes from the restaurant. It is now 10:10 and they have still not arrived. I will never order from this place again. The food was subpar at best, and did not taste very good cold. My recommendation is to get in your car, walk, Uber, whatever you have to do, and go to C Fu on Knight Arnold. They have amazing food and exceptional service.
I have been coming here for years, have always had a good experience until the last three times. Not sure if their under new management or not but orders have not been good. The prices have gone up, some young kid at the counter was not polite at all. Ordered double meat, was told that is seven dollars more, ok the order had very little meat and double rice. Third time is a charm. Will Not Go Here Again.
I LOVE THIS PLACE! MMMM GOOD STUFF!
Their service was terrible because I was not served. I called at 8:30, placed my order, and patiently waited for my supper to arrive. At 9:30, I recieved a call, believing it was my order arriving, but it was the place calling to let me know that my hotel was too far away. The woman that took my order assured me it would arrive in 30-45 minutes. The woman that called back said it was too far. The man I spoke to after calling back, said he didn't take my order and immediately attempted to pass me off to what he called his supervisor. Terrible service, 5 miles does not equal too far. Will never order again. Would have given a $20 tip, if my order actually came. Only reason I'm writing this is because I could have ordered something else in the hour it took these idiots to call back.
This is an awesome restaurant. I have not eaten inside but have ordered delivery too many times to count and I have NEVER gotten bad food. I've never even gotten cold food. They are very fast and friendly and their food is always hot and freshly prepared. Love this place!
Hong Kong had the best Asian cuisine in the tri-state area. I really love it and I know that you will too! Everything is always fresh and very thankful. Two thumbs up! Oh and the egg rolls are Amazing!
Delish!!!!!!! Love this place!!!Great food, nice people,!!!My fave place for Chinese food, subs, and wings.Go at least once every week, sometime once a week with my kids.When I work, I go almost twice a week every time during my lunch break!
Great place! Been eating here for years. Always fresh. And if anything is wrong they make it right. Great taste.
The best general tso lunch special . Good always prepared fresh. The best in frayser...
Worst Chinese food in Memphis. Disgusting. Gross. Worst Chinese food I've ever had. I've had great and I've had bad...this was disgusting. Couldn't eat the meat. Waitresses laughed when I said the food was bad. The manager was rude.