I took my iPad to them with a broken screen. They had it repaired & back to me within 24 hours (they mostly do phones). Later when I developed a problem, they put on a new screen to replace the defective one—again, within 24 hours. They do a great job, although it's kind of spooky when you walk into their very dark storefront. I don't know what that's about because I have the impression they have stuff to sell but it was too dark for me to see what it was! Otherwise, great work!