Lea in Bryan, TX

Hotel overcharged my credit card and won't fix it!We booked a room for two nights in July 2016, With all taxes and fees included bill was $217 but charge was $244. Hotel charged $27 more than the room rate posted when I made the reservation. I was denied speaking to a manager. I left my contact info and one month later I am still waiting for that call or email and a refund. I contacted the booking service I worked through and the hotel has refused to talk to its customer service team. Additionally the hotel has a train track a block away and trains came blasting through with horns blowing every night! Don't expect to get any ice and don't expect to wash your hands. Water from the faucet just barely goes into the sink, no room to put your hands in the water stream. There are no safety bars on the tub/shower. Breakfast not completely free as advertised as a tip was also charged to card without authorization. Bring ear plugs, something to sanitize your hands, a bag of ice, and pay cash

Advertised phone. No answer. Get a message that the mailbox is full. Tried twice, three months apart. Got the same message. Arrived on station to get ID updated. Sign on the door said they were closed for the whole month of July. There was no other notification posted. The hours are posted on line, but not the closures. In fact, the website said they were open. No note saying 'except for ID processing'. I took time off from work to update my ID card. If I was working an hourly wage, I would have sacrificed some of my income for nothing. Gross negligence.

phone number. got a full mailbox message. need to update their number and i believe the ID card hours are different

First of all we were quickly seated but then ignored for 15 min. It then took her 10 minutes to get our drinks and take our order. After she brought us our drinks she also brought cheesy bread to our table, that we did not order but assumed that it was free. We had ordered a side of ranch but our waitress forgot about so we asked if she could bring us some. 10 minutes later she still hadn't brought it to us.Then we got our check and they charged us for the bread we didn't even order!So we waited for our waitress to come back to ask,after 10 minutes we flagged down a different waitress and explained the situation. Our waitress came back over and preceded to be so rude. She yelled at us and refused to let us talk to her manager. Even after talking to the manager, it took us 15 minutes to get the bread off our receipt. You think after the terrible service we had gotten that our meal might have been free or discounted but no, all we received was a single piece of tiramisu & no apology.

Attention All Customers please note the DEERS/RAPIDS OFFICE for ID Cards is only open and made on Tues & Thurs from 0915-1115 & 1315-1515 ONLY!

Visiting from Dallas and stopped in today. What a great experience...I was served by Mr.G, himself! What a wonderful, iconic member of the Bryan/CS community. The food is great and the setting amongst the awesome rebirth of the historic downtown district is unique. Even if you are headed to see the Aggies, it's worth a slight detour to get a classic pizza.

Best Italian food in B/CS! Try the sampler dinner...really really good

6-16-2012 Restaurant opens at 11 am. I walked in at 11:30 am to be amazed for lunch. There was no one at the entry to greet me...restaurant had no patrons in the building. I walked to the dining area..several employees saw me but did not greet or attempt to engage me. An older gentleman in shorts and a sleeveless tee shirt in the back of the restaurant....acted like he was management saw me...again no greeting. After being ignored for a while..I walked out. Ciao!