Companion Hospital is listed as an emergency vet on the internet. Last night my 17 year old dog had three episodes of convulsions or stroke. I called Champion. I was connect to an answering service. I told them my dog was suffering and needed to be put down, They informed me that Companion only provides emergency services for established customers. I begged the answering service to please contact the on-call doctor to tell them what was going on. She told me they had strict rules that vets were available for current clientele only. This morning I called again to ask if I could bring my dog in because she was suffering. The receptionist, said, I'm sorry, but the doctors are doing surgery this morning. It would have taken less than 10 minutes to put my dog out of her misery. I will never become one of Companion's regular customers. Based on my experience, they don't really care about pets. I f they did, they would have compassion for all animals not just their clients.
I have 2 dogs and 2 cats. I took one dog a couple of years ago to a doctor on Central. he misdiagnosed my dog's condition. I had to purchase medicine for an eye infection. My dog continued to have issues so I took her to Boca Chica Animal Hospital. Dr. Head quickly recognized that my dog had an abscess in her tooth which needed to be removed. Her tooth had been draining causing a hole near her eye which the other doctor had said was an eye infection. Both doctors who are on staff at BCAH also treated a rescue cat that was found and was in dire need of medical attention. They were kind and helped to save the cat. My cat is alive and well.