Worst experiences I’ve ever had with any carrier. I came from another carrier and brought my own phone but my it didn’t work, instead of telling me That for that day only they could give me $350 towards a new phone for switching they told me to go to the boca chica store and see if they could help me. Long long story short I have spent at least more than 5 hours at both stores. I ordered a new phone as an upgrade, instead they added a new line to the account and they are telling me I can’t use the phone on my line and that I need to order it again and wait again. I’ve been without a phone for a week now. Nice people but they can’t get anything right. Me and my other five lines might have to move to another carrier.
Didn't find what you were looking for?
Please help others by helping us do better.
very experienced techs highly rec. my phone was badly broken and they made it work. there the best in brownsville tx
The most terrible customer service and uncorteous they have no knowledge of issues as far as recalls will never go there again
They have a great selection on phones, very friendly, and good pricing! I highly recommend Hiromis wireless store!