They came over looked at my refrigerator and later called to give me a $600 repair estimate because it was the compressor. Had a second opinion they educated me on a known issue on Samsung models like mine. Cost me $90 to fix it, nothing wrong with the compressor. Called customer service spoke with “Call center Manager Lucia” and apologized but arrogantly said I still owed them a fee and hung up on me. Apparently she is the only one to speak with as she refused to escalate the issue or provide me with a contact number or email address.
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Took my ps3 to get fixed, it had a 1tb hd in it just before it started to give out, i took it for a repair and waited almost a month and a half for the usual we just ordered the part ruitine, got tired of calling and decided to go for my system, there was no one to greet the customer, had fun p…
6035 Jaime J Zapata AveBrownsville, TX 78521
Horrible! Horrible customer service. I had an appointment set up through Lowes from 8:00 - 12:00 pm and they never showed or called. Not even a call to say they could not make it and you call and complain and Nancy is rude! According she is the supervisor, what a supervisor with no CSR training.