American Auto Glass Repair
130 E Northfield Dr, Brownsburg, IN 46112
|Mon - Sun:|
Terrible! Terrible! Terrible!
Receptionist when I called was bad and didn't ask or provide me pertinent information. They did not show up! I called the number at 2:30pm to see if they were still coming and he told me he was on his way and he would be here in an hour (3:30pm). At 4:30 I tried calling back a few times but no answer and voicemail box wasn't set up to accept messages. So now it is 8:14pm and I am writing this review and searching on the internet for another company to repair my windshield.
Horrible. Initial call was fine, man was polite and said they would be out later in the afternoon. They did not show up, or even call. I called the next morning, and he apologized, saying there was some trouble getting the glass, and that they would be out by 2 pm. I felt that there should have been at least a phone call, but let it go at that. Guess who didn't show up? My husband called the next morning, and the man pretended to be livid with the installation tech, and in disbelief that he didn't show up. Said he would come out him self to install...and still nothing. Never showed up, never called. Terrible communication, unethical, and undeserving of your money!