Below , are my opinion’s how the vet could of done more to save her life .My dog Lacy was not feeling well Thursday evening. We already had a scheduled appointment the next day. My wife informed the Vet that Lacy was not feeling well so he examined her and drew Blood .He let my wife know that Lacy had fluid around her abdomen, which wasn’t there the last time he saw her around 20 days ago . Instead being a thorough Vet , finding out what fluid was around the abdomen he just sent Lacy home that day. Waiting for the blood results sometime the following day, unfortunately Lacy passed away that evening. As we noticed her really getting ill , we rushed her to the 24 hour Animal Medical clinic in Spring Hill on Deltona . We saw Vet Dr. Stone there and we explained that Lacy was at her Vet early today and what our doctor discovered about the fluid on her abdomen . Immediately Dr. Stone wanted to find out what that fluid was , and found it to be blood . Dr. Stone thought that Lacy had a tumor that bursted around her sternum causing it to bleed . She explained that if she could of gotten there sooner that she could’ve done an operation to save her life. My feeling is that if the vet Mike Marks would have been more aggressive and found out what the fluid was around her abdomen , that early Friday, we could’ve had it repaired before she bled out from the inside that night . Even with his own words he said he wished he would’ve been more aggressive . My thoughts are she was bleeding a small amount , which was making her not feel well and that’s the fluid Dr. Mike Marks found Friday Morning during her visit . Later that day a tumor around her sternum finally bursted and she bleed out from the inside of her body. This same tumor what caused the bleeding to start. My opinion, that if Dr. Mike Marks would’ve been more thorough and found out what fluid was around her abdomen in the morning,before sending her home,we could’ve had a chance for surgery to save her life .
I brought a kitten in to be checked for an injury. The tech was extremely rude. It is the third of the month. Unfortunately, I just got through paying my rent(1,000.00), car payment(488.85), insurance(270.60) and utilities(286.65). So upon calling them I asked if they could help me out. I borrowed the exam fee from a neighbor to make sure this kitten was okay. The tech proceeded to talk about me in the hall when I said I couldn't afford a vaccination today. They IMMEDIATELY assumed this kitten was over 17 weeks old! And wouldn't see him unless I applied for care credit and got the shot. While they were out of the room I called another vet explaining the teeth in the kittens mouth and that the kitten wasn't more than 2lbs when I brought him home. The office I called assured me this kitten should only be 12-13 weeks old. When the tech came back in and I asked how they can just assume he is over 17weeks of age, I received more attitude. It seems to me that the office was more concerned with charging me more money, by making up he's over the 17 weeks than just checking his injury. What saddens me most is I brought my puppies into this office a few months ago and I loved the vet. Even referred several friends. I was on track to switch my other dogs to this office. But unfortunately now I won't be. I have never been treated so disrespectfully in regards to my financial situation. And was considerably offended when care credit was suggested to pay for a vaccine! I vaccinate all of my animals and provide all the care they need. I'm not sorry nor ashamed that I successfully paid all of my bills and have no money left over. And after I stated I could not apply for care credit continued to pressure the matter. I've applied in the past and couldn't get it then for myself....Im so disappointed in this experience. I walked out. And I am seeing the vet I called while in the office.My response below was after they replied to my google review stating I told them the kitten was 17 weeks of age and that was how they documented it....which NEVER happened***Response to clinic***I never stated the kitten was 17 weeks old! I told the your staff member at the front desk I didn't know his exact age and that he looked to be 7 weeks old almost 3 weeks ago when I rescued him from a dog trying to bite him. And that he was less than 2lbs in weight when I brought him home. So I am certainly confused on how it's documented that I said that, when I in fact did not. Your tech told me he was 17 weeks and I said that it wasn't possible. Kittens can not even receive a rabies vaccine until they reach 14 weeks of age. And he has an apt on 7-13 for those vaccines at petluv. Irregardless of this situation we traveled to another vet's office in springhill who confirmed he was infact no older than 12 weeks of age and that he can not have a rabies vaccine for another 2 weeks who glady examined him and prescribe us what we needed. And when I told them about my experience this morning was shocked. I fully understand the need for vaccines as all 5 of my animals are utd and well vetted. And not taking responsibility proves to me my choice in leaving was valid. I will be leaving several more reviews where it's applicable. I sincerely hope no one else has the misfortune I had this morning with your business after today.
This is a one Doctor Veterinary clinic, it seems to us her assistants do what other Vets normally do. Appeared to be in a hurry and we were very unimpressed with the services she provided. Can not recommend this Clinic.
I want to thanks Dr. Figuerola for helping me with my mindy sue when I had to let her go it was hard . Dr. Figuerola let me bring skippy in so he will know that mindy not coming home skip has never look for her when he get up in the morning like he always did .that help him a lot he is only 15 months. Dr.Figuerola and his staff were so nice to us . Dr,Figuerola is a very compassionate man and he love animals he is the best vet I have ever been to. thanks Dr.Figuerola and Andrew for the hugs it help me knowing that you care . it was hard for me to let go .I give you a 5 stars and I will keep you as my Vet. for my skippy .and thank you and your staff for the support in time of need thank you all for the card ♥♥♥ Ralph and Jane Brown
I used all county hospital for a while but a year ago yesterday I took my 4year yorkie Annabel to have her teeth cleaned and all hell broke loose she was bleeding internally took her to emergency vet at 2am stayed there until all county opened vet told me to take her back there she was there until 5 today they told me to take her to blue pearl in Tampa she passed away tonight my question why did they not check her teeth they had her for 10 hours she died from bleeding internally no stars for them
Excellent, talented, caring, flexible and timely. My puppy was saved by these knowledgeable medical practitioners. Her leg was broken in two places and now there is no trace of the accident. I would recommend to anyone with a pet, and do!
I was in as an emergency visit today for the first time. The doctor and his staff were so caring and respectful. The doctor did not try to do anything extra or un necessary on my pup. I was only charged the office visit. I truly appreciated his time and honesty. I will be going back. Ty doc n staff
They are so good. Dr. Figuerola is a very compassionate man with a great deal of experience. He and his assistants have been completely professional and very kind and helpful through the years. He always has time for questions or to find out answers for us. He is a practical guy with a great love for animals. We love him.
Have always found Dr. Taylor and her staff to be straight forward and honest. We have been bringing our miniature and toy poodles to her for years. If there is an issue we just say something to her because she communicates and does what she can to meet our needs. We trust her and we trust the staff.
I love Brooksville Veterinary Clinic! My poor dog Bette was miserable due to a flea allergy, and the sweet caring Dr and staff fixed her up immediately. The cheerful compassionate people, the bright, clean waiting room and short wait time were just great, but the care my Bette got, along with the Dr and staff patiently explaining things to me, and answering my many questions, made it a great experience for us, not to mention the affordable prices. Thank you, thank you, thank you!!