Wow, I install flooring and was about to purchase an order of hardwood from this location because of it's close proximity to the job, but after reading these terrible reviews, i think i'll pass. Good customer reviews are very important to me in my business. If i were management Premium Wood Floors and Supply, i would definately fix the problem if i valued my reputation.
Owner Martin is discourteous. This is not a good place to do business with unless you have endless patience for last minute cancellations by him of his workers who were supposed to show but can't come for this or that reason, this AFTER he has your money. I had a simple reno that took forever and had the feeling the contractor was taking other jobs even though he had a binder to do our project first. They also go be Marbod Hardwood Floors. Beware.
MY NAME IS ERIC FROM E&S AMD SONS CORP I HAVE BEEN DEALING WITH THIS COMPANY SINCE THE EARLY 90S HERSHY AND COMPANY WATCHED MY CHILDREN GROW AND THEY NOW RUN MY COMPANY THEY HAVE ALLWAYS DONE THE RIGHT THING BY US . PRICE OR WARRANTY THESE PEOPLE GIVING BAD REVIEWS BOTTOM LINE YOU CANT MAKE EVERYBODY HAPPY. GIVE THEM A TRY
Very happy customer.I hired Olympia Marble to restore my bathroom. I was so happy with the job that I can assure you that this is a trustworthy company as well as a guaranteed job. They were always friendly, got there on time, I went to work and left them working in my house and everything done and clean when I came back as well as a brand new bathroom. I definitely recommend this company as well as will hire them when I need to restore anything else in my house.
While their refinishing of my floors was satisfactory, they left a mess on my walls and then their rep used demeaning tactics to get out of taking any responsibility for restoring the walls. This was very bad customer service. I almost didn't give them the job to begin with based on the unhelpful, unappealing presentation of their representative.
I am a flooring installer and customer of PC Wood Floors for over 7 years, I used to buy my flooring before at Hoboken floors I must say no one in the flooring industry can beat their level of quality / knowledgeable trained sales team / service, I have purchased from them throughout large and small, standard and high end flooring never had a problem, Since I am in this industry for a long time and had customers that took advantage over floors I installed blaming me over scratched \\ abused etc. I designed a form for my customer’s to sign that they will pay if it’s not my fault for inspection, I personally don’t see anything wrong, (smart business decision).Again if you’re looking for a Quality Floor &amp;amp;amp;amp;amp;amp;amp;amp; Professional Friendly Team and Service…. Go to PC Wood Floors only.
Unfortunately, after 2 months my flooring started to scratch,dent and now chip. We are talking about a $6,000 Problem. I was told send in photos of flooring and then someone will come to inspect flooring. Now they want ME TO PAY FOR INSPECTION if jobsite related. NOWHERE in WARRANTY is this stated. In an email with NOAH, asked for his contact number,title and location. NOAH responded with THERE IS NOTHING TO TALK ABOUT and didn't give me his contact number,title or location. After a few more emails, he Just gave me his contact number. I asked again for his title and location and NEVER received this info(Extremely Unproffesional). I felt I had to write this review to warn others about how this place. In my opinion, if you do decide to purchase from them, you Better Hope there is no problem with your flooring. **** Do You Really Want To Take This Chance???? *****