good service good price! we are very happy with him service my family and I always look for a transport service not only professional but at a price and now we have found it!
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Love their services they have nice and clean cars most of their drivers are nice and polite...and BEST OF ALL now we could pay with our credit card over the phone. FINALLY!!😊😊
I saw the 1099 of one of the driver for ctg access a ride and it was shocking when I had some high hopes to join I changed my mind.itwas some 60 k and after all deduction left with peanuts.
Was charged extra "toll booth fees" by driver through Verrazano bridge ($28 instead of $17). On confronting driver he mumbled unintelligible words (by second passenger and I) even after pulling up toll on google and showing him the charge. Driver also ASKED for a tip (intelligible this time) when asked for explanation of charges. Asked driver for receipt and he said "I cannot do that." I called the service number and explained to operator the extra charges. This person agreed that I should not have been charged that much for tolls and placed me on hold (without asking as I would not have wanted to wait on the phone - I only wanted to report the driver. After an approximate 3 - 5 minute wait on phone the operator returns stating that he had spoken with the driver and that I should not have been charged explain that the driver's excuse was that he also charged for the toll to drive TO the airport. As I was telling operator that I was not pleased with this and was going to leave a review he said "OK, you do that" and hang up the phone.Summary of negative events- Driver charged $11 dollars extra for toll even after confronting- Driver requested tip- Operator did not adequately address my concern- Operator did not give refund- Operator hung up phone after I explained my displeasure
STAY AWAY! Never do business with these people. Dispatcher and drivers mostly speak broken English (like rest of the taxi services in New York), but the worst is the owner, George. One of his cars completely ruined the fender of my brand new Mercedes-Benz when his passenger flung open the door as I drove by. His driver simply drove off. I tracked them down, but the owner assumed no responsibility as soon as he figured he could get away Scot free. Imagine what would happen to you if you ever got into an accident in one of their rides. Just call a cab or use Uber.
In using this Company since 2010 and for me is the best. Affordable prices,clean cars,nice drivers and come on time Thank You guys.
Rayshaun gave me great rates, was very friendly and professional. I got tired of being killed by UBER prices just get to the airport, and he really helped me. Thanks again!
i really like eastern soo much, eastern driver r verry cool.
Best car service in Brooklyn. They give really great service for airport pick up and drop off
The cars are clean, the drivers are professional, and they are the most punctual in the Slope. Eastern Car Service is the best.