pick up & delivery of dry cleaning & laundry in Brooklyn, NY152 Graham Ave Ste B Brooklyn, NYrcsyon@gmail.com
pick up & delivery of dry cleaning & laundry in Brooklyn, NY.b/t W Prospect Park & 15th St South Slope, Gowanus, Park Slope firstname.lastname@example.org
I took a coat to get dry cleaned. When I pick up my coat, a button is missing. I ask for a replacement or a small discount as my coat is not in the same condition. I was told, "I don't know that your button was there when you dropped it off. I won't give you a discount." Essentially, they are telling me that I am lying for what, a button and $2 off? Absolutely terrible customer service. I strongly suggest you go somewhere else. I will never do business with them again.
This Dry Clearners is not a professional establishment. They don’t treat their customers with respect and proper service. I had an experience where one of the workers their use profanity and was very disrespectful. I wouldn’t use Jin’s Dry cleaners for any dry cleaning services. Thank you for your time.
I used WashClubNYC for about a year. It was fine. Occasionally they would be late, but not a huge deal. That is until this week, they completely destroyed two items of dry cleaning. Then proceeded to claim they had never received by laundry. Then claimed I had not ordered dry cleaning even though there is paper trail. And then proceeded to hang up the phone on me when i called regarding this order. Beyond unprofessional.
Moishes cleaners over chargers there customers. A dress that would cost $20.00 to Dry Clean the owner will charge there Jewish customers.(The owner is Jewish) $100 dollars.The client would not know the deference and will over pay for there clothes
Filthy dirty! The hot wash .... There was no hot water for my whites .Never in my life have I ever experienced such unprofessionalism. No one speaks English so you can't communicate , on the door it clearly states last wash at 8 p.m. I returned at 8:05 to collect my laundry in the dryer I had eight minutes left the owner started screaming at me in a different language he spit on my cheek as he was screaming if I had my cell phone he would be in jail. I will be following up more with this situation.
Beware!!!! I have been a Citywash laundry customer since the business opened. Sometimes I wash and dry my own clothes. Sometimes I let them dry wash my clothes (extra price). Recently I have noticed missing clothes and having other people's clothes in my bag when I pick them up. Upon discover their employee told me they color coordinate and wash and dry clothes of multiple customers clothes together and this might be the reason clothes might be mix. (At least he was honest but it caused my safe risk) I understand they trying to save money but who wants other peoples clothes wash and dry together?Anyway they refused to help be relocate and look in the camera to see how the mix up happened and refused to provide any type of compensation of my missing clothes even though it was their mistakes. I even called the owner but no help received. I am very disappointed. It was my favorite laundromat and had a convenient parking lot.I recommend wash and dry your own clothes instead of letting them wash and dry. Thanks
I came back to this cleaner after years of not being a customer because the staff was rude. Now since it is under new management it is much more pleasant to go in and do my dry cleaning. in the past was so depressing that is one of the reasons I refused to go back. It is also much cleaner and so much brighter when you walk in and the new owner is such a nice person. I dropped off my husbands suit and a dressy dress and some cotton shirts. Everything came back 2 days later clean and perfect. The prices are reasonable and I was happy with my clothes. I'll definitely be back!!
DONOTT COME HERE!!!!!! Im surprised theyre still open. Although half the time they are closed for long periods of time. There is no way they are making money. This dry cleaners is so unprofessional, unreliable, and dishonest. Their work is laughable and I'm thoroughly confused as to why they thought they could run a successful dry cleaners. I brought a perfect condition, brand new, never worn dress in for alterations on the strap to create a halter as opposed to a tie neck, they gave me a estimate on how long it wold take, when it was finally ready, it was ready on time but that was the only positive of the situation. The halter neck was way shorter than we discussed causing the dress to be up too high on my neck, but the biggest drawback was that they damaged my dress. It looked as though it either got caught in heavy machinery and had skid and scrap marks or that it got dragged by a car, literally. After seeing my dress and becoming hysterical because it was for prom, the person at the desk as the girl who took in the dress and said i brought it in that way as if that makes any sense, why would i bring in a damaged dress and not attempt to have it cleaned, although nothing they could provide would fix the level of damage, after disputing this lie the manager or owner or whoever the man was said he would give us the money for the dress but that wouldn't solve anything because prom was that day. Moral of the story definitely check reviews for a place beforehand, and if there aren't any go somewhere else. and give yourself a bigger gap for when receiving just in case any errors. Lesson learned because I really wanted to support.