Dr. Thomas Rafferty extracted all 4 of my wisdom teeth with local anesthetic. He never explained any possible complications or side effects that could occur as a result of this procedure. I developed chin numbness, had a sinus communication, and worse: a post-op infection that needed additional surgery. After he removed my teeth, he never followed up with me. As a matter of fact, he just disappeared. As a fellow health professional, I can easily say that this man performed complete malpractice.
I can't believe what a pleasure this experience was. I left pain free and I am so pleased with what a wonderful person Dr. Zidile is. I recommend him to everybody.
This practice is unprofessional, unsanitary, incompetent! They did not show me the x-rays of my teeth, but told me I needed 3 fillings. The staff spoke in Russian, were rude, & ignored me. The dental drill was dropped on my lower lip, creating a large swelling cut & purple bruising. Nothing was applied to the gash to prevent infection. No apology was offered. The assistant swore in Russian & the dentist noted that I couldn’t feel anything. I was given 3 fillings & a “cleaning,” in a 1/2 hour time! The “cleaning,” was brushing 4 of my bottom teeth with a polisher! 1 of the fillings came out almost immediately! I went to another dental practice to have the filling replaced. X-rays, which she showed me, revealed that I needed 3 fillings! The other 2 teeth, by the tooth, were so damaged, they needed to be filled as well! She felt sorry for me, she only charged me for 1! The practice is dirty & old & staff bathroom didn’t have any soap! The wait was over an hour. AVOID!
Worst practice ever! Staff never knows anything about insurance but they will tell you that you are covered and $2k later you + time invested chasing claim you hit a wall. Would never recommend it, not professional way to operate.