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Phone: (516) 567-2217
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- Williamsburg, East Williamsburg, Northern Brooklyn
Salerno Auto Service Corp.
Salerno Service Station Inc
Salerno Service Station
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THIS PLACE IS ABSOLUTELY HORRIBLE!!! STAY AWAY IF YOU WANT ACTUAL SERVICE!!!
So I went through the trouble of having AAA tow my car here at 10pm only to be told I can't drop my car off!! It says all over the website it's 24 hr drop off. I point this out to the guy and he says the 24 hr part is just for the gas station. WHAT?! I pointed out that made no sense and then he says a flat tire isn't a repair. It's not? Since when? My tire was completely shredded and I needed a new one.
01/16/2012Provided by Citysearch
Viva la Team Salerno!!!
500 STARS !!! PROFESSIONALISM. PERSONABILITY. PERFECTION. PERIOD.
There is no rating that could describe the Salerno experience, because it's in a different (much higher) category.
In the automotive maintenance industry, fraught with fraud, rip-offs, rudeness and third-word unprofessionalism, it is extremely difficult to find reasonable, honest, intelligent, and professional people. Salerno Team is the rarest breed of just such people! On top of everything, Salerno folks are AMAZING PERFECTIONISTS. Their labor is the work of art. The parts and assembly quality they provide is such that automobile manufacturers should envy and learn from them!
This is written by someone who has experienced just about everything negative in the Auto repair industry, including being ripped off for almost the amount of the price of a car for oil/fluid change that absolutely did not address any underlying problems with the car. Disappointed, yours truly delved into online research on cars - how to diagnose problems and how to fix them. The research yielded positive results with an old laptop, ElmScan 5 OBD II USB scan interface, and OBDWiz, ProScan, ScanMaster ELM, ScanXL ELM software. Knowing what is wrong with my car and how to go about fixing it, as well as what I've learned from my previously horrendous experience with New York City auto mechanics, I started researching the auto shops. I short-listed about 20 of them throughout the New York City and called each and every one of them with professional repair questions, related to my car's problems. The answers I received ranged from ""I don't know what the hell you're talking about"" to ""Gotta replace your engine or get a new car - we have one"" to ""It's very complicated and might take a month to determine the problem"". Salerno was the farthest on my list. I thought: ""Let's make one last call."" Lo and behold - I did. Bingo!!!!!!! Sal picked up the phone, and as I started reading the trouble codes and their descriptions to him, he continued my phrases, already knowing and telling me how to get each problem resolved! This was positively surreal!
As I drove in to the Team Salerno station, I was greeted and helped by each and every member of the team and personally entertained by a lovely-lovely-lovely doggie. :-)
The rest, as they say, is history. I drove in a dying car to their shop. I drove out in a beautiful car I could not recognize!
Simply put - Salerno Service Station is mechanics from paradise for your new or old car. If your car is new and needs something, - fine, Salerno Service will keep it NEW. If your car is old, then... Salerno Service will make it running LIKE NEW for many years to come! Don't go to car dealerships or local rip-off shops for repairs or esoteric parts. In case you need or insist upon installing specific parts, Salerno will gladly do it for you a lot better than in any brand-name car dealership. Aside from the highest degree of professionalism, Salerno folks are extremely kind and personable.
Don't take my word for it - try Salerno yourselves!
Wherever you live in the tri-state area, on an American continent, or in the world, go to this address in New York City's East Williamsburg: 451 Lorimer Street, Brooklyn, NY 11211. You won't regret it. You'll get three times your money's worth EXTREMELY PROFESSIONALLY AND INEXPENSIVELY!
Salerno Team are VERY GOOD PEOPLE, approaching every customer (no matter how small or big a car problem is, notwithstanding the repair cost, even if it is $0) as a KING. You simply cannot find such treatment anywhere else. In the XXIst Century, all but devoid of ethics, Salerno Service Station keeps the stability of an old-school American business ethics.
Keep America rolling,
Molto Grazie, Salerno!
07/19/2011Provided by Citysearch
The guys at Salerno's have repaired my Volvo only once, but they offered some great advice the second time I needed help, and I know I'll be back. My car recently overheated in Manhattan and was towed to a shop I didn't know much about. I was unsure of the price the other shop was quoting me so I called called Salerno's to get a second opinion. I described the last time (and only time) I was there and they remembered me and my car, which is just cool. They did some homework and called me back fifteen minutes later to run through some options. Ultimately they said the other shop's price sounded square. They went the extra mile for me, kept it no-nonsense, and treated me with total respect. What more would can I expect from three generations of old school Brooklyn Italians running a family business? Another experience or two like the ones I've already had with them and I'm happy to bump my 4 stars to 5.
12/22/2010Provided by Citysearch
worst mechanic, this guy has a bunch of underpaid un certified mechanics who dont know what they are doing, and they acted like there giving you a good price but in reality the prices are through the roof when compared to other places, they fix one thing and break another one, and dont complain to the boss about bad work his form of customer services is threating to punch you and beat you up
03/30/2010Provided by Citysearch
I live right around the corner from Salerno's so it is obviously very convenient, and the staff is extremely friendly!! They always try to assure you they're giving you a great deal. However, I always leave with this feeling that they are overcharging and/ or performing services that aren't 100% necessary. There oil changes are more costly than Jiffy Lube and they usually forget to refill my fluids and always forget to put a sticker in my windshield (reminding me of when I should get my next oil change).
Last year, I got my NY State Inspection done here. They ended up having to do a lot of work and charging me around $400. About a month later, the sticker fell off my windshield (b/c it was not sticky enough). I went back and they made me pay another $40 to get another sticker. They said I should complain to NY State for making crappy stickers. I don't know why they would charge me the full $40 when that is the fee for running the diagnostic tests, etc... and not the cost of the actual sticker.
And this year, when I brought in my car for my NY State Inspection Sticker I again felt really gypped. They told me I needed all of these services, and that I HAD to get them or else I would fail my inspection. This included wiper blades (which were already recently replaced), an oil change, belt, etc.... They ended up charging me $400 for everything and I felt stuck. Unfortunately, I didn't have to time to get a second opinion because my sticker was going to expire the next day. So, I was trapped with them and what they told me I had to do to get the sticker. Maybe I should be blaming NY State Law as opposed to Salerno's, b/c of strict car regulations... but either way, it leaves people in a bad situation when they are forced to get all of these things fixed on their car upon inspection time- and don't have the luxury of shopping around. It seems like an opportune time for Auto Shops to make a lot of money (and probably overcharging because the customer needs the sticker).
Again, let me stress that this place is really convenient and they will go out of their way to help you. The place is definitely hilarious with Mario running around in his velour suit and eager to show you where he lifts weights in his shop... but I can't help feeling a little uneasy about the services and prices.
Everytime I get my car inspected at Salerno's, I end up with services costing around $400. Coincidence or scam? I will probably go elsewhere next time I need my NY State Inspection to see if this is something everyone has to do, or if its Salerno that is taking advantage.
05/18/2009Provided by Citysearch
I took my old Subaru to get the bumper serviced. I was expecting to pay between $50 and $150 and leave my car for a few days. All told, the fix took about 20 minutes, it looks great, and the price was less then I had expected. This is a great place to take your car, a model for the industry in fact. I highly recommend Salerno to anyone living in Booklyn, and I look forward to the next time I have to do business with them.
09/11/2008Provided by Citysearch
Brought my car in after having been to 2 other spots in the neighborhood, and got the best service here. These guys helped me out right away and only fixed what was wrong - my right wheel hub bearing needed to be replaced. Another shop wouldn't even talk to me because they were on lunch break, and the second shop wanted to replace both of my front bearings (unnecessary expense). Salerno fixed my problem, saving me money, and did the job quickly. Before charging me, they let me drive around to make sure the shaking and noise had stopped. They had. I will definitely go back here and would recommend them to anyone.
I have come here many times and each time it gets better, we will never move away from Brooklyn, enjoy the big holidays coming up, God Bless America, God Bless out troops that are fighting for us and this wonderful country, we want to bring them all back and tell them how much we love them all.
Great show! my boyfriend who goes there told me about it and I just had to check it out myself, they are truly good, we know the best, our friends thought the show was good we took them there, remember me from the fountain, I told them your show was the best.
I came to that car show once before I know they have it from time to time, I was the one that won that raffle they usually do and I never won anything this was a first for me, maybe you guys changed my luck, that is a very nice area, I always met the nicest people in Brooklyn, goes to show Brooklyn is still the best. Thanks.
Phone: (718) 384-4880
Address: 451 Lorimer St, Brooklyn, NY 11206
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