9265 4th Ave, Brooklyn, NY 11209
05/25/2012Provided by Citysearch -
complaint_description: On May 17, 2012 I purchased a FIAT 500 from Giuffre Fiat in Brooklyn, NY. The purchase price was 18,400 and my trade-in was 13,000. I went to see a financial manager at a different location but part of a same dealer. He claimed that he did not have the original bill of sale so he made me sign a blank bill of sale that did not include the information of the fees and agreement. I was hit with additional fees which was not listed on the bill of sale that I signed. The destination fee was included in the window sticker price but they still charged me. They also charged me many other fees. They refused to accept cash or check for the remaining balance of the car or to finance with FIAT which offers 0 financing. They made me finance with a different bank with a higher interest rate and I would definitely qualify for low financing due to my credit score. Also, I should have received a portable navigation that was included in the package and till this day I st!
ill did not receive it. They told me they would give me a call to pick it up but I did not get anything. Thank you.
04/18/2011Provided by Citysearch -
Do not waste your time at this dealership. They will rip you off. Hyundai was offering a rebate on all their vehicles. I walk into this dealer to purchase a car and when I mentioned the rebate, they claimed they never heard of it. Luckily, I did my research before I walked in there. I was already quoted a price by other dealerships, the guy at Giuffre claim the prices from the the other dealers were bogus.
So I decided to walk out and someone stop me and claimed that there was a rebate but the salesman was not aware of it. Now I am talking to another salesman and I told him about the prices that I was quoted at the other dealers. He claim to be able to beat the price. Then he says the price is only for manual transmission and that it will be $2500 more for an automatic transmission.
I decided to walk out for good and went back to the other dealer and purchased the car there without sales people trying to scam me. Do yourself a favor and do your research before you buy a new car.
03/06/2011Provided by Citysearch -
They advertise cars online. You'll call to confirm and they'll LIE and say they have the car you want. They'll make you go to the store and when you get there, you'll find out they have none of the cars advertised. Sales people will go nuts to make you buy whatever expensive stuff they have. What a disgusting and unethical way of making business. They have no respect for people.
01/15/2011Provided by Citysearch -
1 star rating
I went to this dealership because their internet pricing for used cars was the lowest I found. Before I went out to Brooklyn I called to make sure that the vehicle I was interested in was available, and I was told that it was. When I arrived and spoke to a salesperson the first thing I was told was that $2000 had to be added to all internet prices. In the next breath she informed me that the vehicle I wanted was not available. My second and third choices were not available either.
I should have left immediately but needed a car desperately and eventually made a purchase. Their policy requires in-house financing, and the rate of interest would not be quoted until I committed to the purchase. I was not too concerned about the astronomical interest rate because I knew I could refinance with a Municipal Credit Union for a much better rate- (less than half of what these bandits were charging)
Four months later, when one of my tires was damaged I realized that my vehicle did not have a spare tire, despite paying a good sum for ""dealer prep"". I called and spoke to Iggy, manager and son of the owner, in order to give the dealership the opportunity to make this situation right. I was informed that all purchases were ""as is "" and that there was nothing that could be done to correct this problem.
12/01/2010Provided by Citysearch -
Goombas are the sales people and cuisinettes answer the phones. I mistakenly bought a car here and now I'm stuck with them for 4 years.
I trusted them because a friend sent me there and I never bought a car before. I learned a big $$$ lesson. The numbers don't add up after they write up a sales receipt. They add in charges and fees not on the sales receipt. They pass you off to other people when you call to ask questions because they can't be bothered.
Buy someplace else. Read these reviews before you buy a car, I'm sorry I didn't.:(
10/04/2010Provided by Citysearch -
This is the first time I am ever even writing a review on a business just because I can not believe this business is in existence. I actually bought a car from Giuffre two weeks ago. Believe it or not when I got my online quote via email from them they told me the car would be 21,650. I went to the dealership and the price magically changed to 27,800. This is not a joke. Turns out I did lease the car after causing a scene and they did give me a decent deal, not great but decent... this was only the beginning of my horrors....
Two weeks after i bought the car I was having an electrical problem so I figured I could just bring it in and being that it is 2 WEEKS old they would take care of it no problem. Long story short I was told the problem could not be due to ordinary issues but I must have done something wrong to the car and my warranty has been voided!!!! I paid $340 just to get my car back from the shop!!! My rim was scratched and my family and I were told we had to leave the shop immediately and wait ouside to pick up my car. The service manager, Tommy, even continued to call me ""Bro,"" ""Cuz,"" ""Yo,"" and ""Son."" Unreal.
I am taking this to court and what not but please, for your own good, take your business elsewhere. My story seems outrageous and I wish it was made up.
09/08/2010Provided by Citysearch -
I would definitely recommend Giuffre Hyunda to anyone buying a car. And I definitely recommend the Santa Fe too. It's the best SUV I ever had. But I would also say, make sure you do your homework and deal with their Internet department. These guys are all friendly, businesslike and they will save you lots of negotiation and headache.
07/29/2010Provided by Citysearch -
I came to write a review of my first 3k service review but actually got sidetracked writing a review about my sales experience back in December. My Internet buying experience was great and to be honest I was worried about having a letdown when It came to service. It was surprisingly great.
07/15/2010Provided by Citysearch -
They offer good deals on line, then when I confirmed the availability of the car by calling, they did not actually have it when I went in. In fact they did not have any of the good deals they listed on line, and everything they actually had was much more expensive.