Cobble Hill Super Service
112 Atlantic Ave, Brooklyn, NY 11201
(718) 858-9517Add Hours
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This gas station/service center is very close to my apartment but I usually avoid going there as their gas is typically about $1 more than any other gas station in the city. However, when it came time to get my NY State Inspection done, I figured why not.
Unfortunately that was a big mistake. I apparently needed a front tire, which I did not verify and after my later experiences with them, I wonder if that was even true. The cost of the tire was $125 (sold for $79 at Costco) and he charged $40 for labor ($15 at Costco). Basically, $70 more, or more than 50% more. I asked him if he could do it for a little cheaper to get closer to Costco's price and that's when he became verbally aggressive and very rude. I have never been met with such a hostile and unprofessional attitude after simply asking "do you think you could do it a little cheaper to get closer to costco's price?". That was the only thing I said, however, apparently that was too much for him to hear. Unfortunately I was in a bind and needed the inspection that day (it was snowing and driving farther was not an option) so he was my only choice. He clearly knew that he was my only option and he even implied that I had no other choice in our conversation.
In the end, he bullied me into paying him the ridiculous price and given his poor attitude and lack of decency, I feel disgusted having to do so. Needless to say, I will never return to this service center and would advise others to find a more reasonable place that can provide a more enjoyable experience.
I have been getting my automobile (Subaru) serviced and repaired at Cobble Hill Super Service for at least seven years. I checked 5- excellent above. I especially appreciate being treated with courtesy,having the work explained, and my questions answered. That is not always the case with older ladies.
Tony, the owner, and his staff are fixing my car; which, as it turns out, is a huge and costly process. He has been patient and informative with me on the phone. I understand from him that his service comes with a twelve month parts warranty which will be honored by any AAA authorized service station if such a need should arise. Luckily, he and Jose had my car repaired today, saving me the expense of a rental vehicle. I must add, Jose was extremely kind and let me know immediately when the car was ready.
My 1998 Nissan Maxima brokedown on Atlantic Avenue, when I called AAA Cobble Hill service station showed up and towed me to their station. Not only was the work done promptly, the price was more than fair and my car was as good as new within a matter of hours. Everyone there was very helpful. In fact after that experience, I now drive 35 minutes out of my way just to go to Cobble Hill Service Station, even if only for an oil change. I highly reccomed them and would suggest that everyone use them.
06/22/2012Provided by Citysearch -
Tony, the manager and one of three owners of this business, wondered aloud why he has to go to Small Claims Court to collect payment for ""repairs"" that he does on cars. Where there is smoke, there is fire.....
If your car lands in this place, push it out if you have to do so. Do not leave it there to be repaired. His station has been reviewed as wonderful and convenient. It may be--to buy gas and/or have your State Inspection done. However, my experience with their repair work was one that I hope no one else has to experience. For me, this business should change its name to Cobble Hill Super Disservice.
06/18/2012Provided by Citysearch -
When I arrived to Cobble Hill service station, I dealt with Tony, I was worried that a lot of work would be needed on my car. Tony ashured me that only what needed to be done would be done and thats it. My car was back on the road in a matter of hours and it worked better that it did before. I would reccomend that shop to everyone, and I wil lmake sure to go back just because of Tony.