Acura of Brooklyn
2751 Nostrand Ave, Brooklyn, NY 11210
My 2010 Acura MDX has a serious oil consumption issues that Acura of Brooklyn has been unable and unwilling to fix. When I called Acura Corp customer relations and spoke with Kyle Green I was told that it is acceptable for Acura cars to lose 1 quart of oil per 1,000 miles. So therefore if you drive 4,000 miles and your car has no oil left????? that is normal???? The answer Acuras gives me is that the policy is that you can lose 1 quart of oil per 1,000 miles. I had an oil consumption test which proved there is an oil issue of 1 quart per one thousand miles, but they are unwilling to perform an oil consumption test at 3,000 or 4,000 miles (which would show there is virtually no oil left in the car (they also refuse to perform a pressure test or fix the car). How can it ever be normal that there is NO OIL LEFT in a car after 4,000 miles???? Why cant Acura fix my car which is still under warranty????........How can you treat your customers like this?????The Acura of Brooklyn dealership and Acura corp are unwilling to fix the oil consumption issue despite the fact my car is still under warranty.