I ordered a set of Hermes china on 01/28/2018 and the last item was shipped on 07/24/2018. The items were meant for a wedding in May, and they did commit to an 8 to 10 weeks ship date.Obviously they missed the projected ship date and were very unapologetic. Had to constantly sending them emails to remind them at every step of the way. They charged me full amount and wouldn't ship my items until two weeks after, when I sent them another email to push. Service is very very lackluster.The items came in without original boxes as indicated on website and poorly wrapped. Please avoid at any cost!